Rusty Wallis Honda - Service Center

The best Honda dealership in DFW, Very professional and good customer service . Visit them and thank me later. good customer service . Visit them and thank me later. More

Everything went smoothly when I had to replace my battery. My only beef was my car was about 100 miles past my 36,000 mile / 3 year warranty when the battery died, and I was told that the battery man battery. My only beef was my car was about 100 miles past my 36,000 mile / 3 year warranty when the battery died, and I was told that the battery manufacturer would not prorate it. The Dealership where I bought my car (Rusty Wallace Honda) was totally great. The new battery was installed quickly, and my car had been washed when it was returned to me. More

Quick and friendly, no issues contact me when the vehicle was ready, washed the exterior. was ready, washed the exterior. More

Had to have my vehicle towed to the dealership for service and it needed to be left overnight. My service advisor, Chris, was very helpful throughout the process of getting the repair done and keeping service and it needed to be left overnight. My service advisor, Chris, was very helpful throughout the process of getting the repair done and keeping me informed. A pleasure to work with. More

I went in for a state inspection. I left and when I was about 4 miles from home my low tire indicator went off. Why? I was near the Eagle dealership and went there to check it out. Th I left and when I was about 4 miles from home my low tire indicator went off. Why? I was near the Eagle dealership and went there to check it out. The service guy didn’t want to deal w/me. He was a jerk. W/out even looking at my tires, said no one at Rusty Wallis bothered to check my tire pressure when they did the inspection. (Is that even possible?). He did check my tires & said one was 28 when it should have been 35. I called Rusty Wallis for advice (Could I have a slow leak that wasn’t apparent when I was in only **30 minutes** earlier? Did I hit a bump on NW Hwy that caused a loss of pressure?). No one in Service answered so I left a message. Four days later, no call back. So far the tire pressure hasn’t gone back down, but I’ve only taken short trips. Would longer ones stress the *questionable* tire more and kick off the indicator again? Dunno. So many questions & no answers. More

Right mirror plate came off and I know it was damaged before but I had been able to reattach and after bringing car in for service it was completely gone. Also service scheduler is not intuitive I recent before but I had been able to reattach and after bringing car in for service it was completely gone. Also service scheduler is not intuitive I recently moved to this area and the other Honda service I was dealing with was a lot easier to schedule service. Overall kind of disappointed with experience. More

They were friendly and helpful when we saw the emission systems problem light come on our car during our trip to Dallas. systems problem light come on our car during our trip to Dallas. More

Took them almost 2 hours and because I went to ask why they were taking to long. That's when they started working on it. If I didn't ask they wouldn't started working on my car. they were taking to long. That's when they started working on it. If I didn't ask they wouldn't started working on my car. More

No good Customer service, did not resolve issues. Not happy with their service recently thanks Not happy with their service recently thanks More

Great work, great service and was out the door in an hour and a half. and a half. More