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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,192 Reviews

2,192 Reviews of Rusty Wallis Honda - Service Center

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June 23, 2022

The staff provide friendly customer service and the techs do a good job of working with my older car. The service center charges a diagnostic fee but then apply that to repairs as needed. They have also be More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Alquicira
Jun 23, 2022 -

Rusty Wallis Honda responded

Thank you, John. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

June 18, 2022

Great customer service. Really care about the customer. Will definitely be coming back. Thank you. More

by JoyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Aguilar
Jun 20, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 15, 2022

Went in for quick oil change, service was quick. Service advisor was polite and courteous. More

by mrdanlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
Jun 17, 2022 -

Rusty Wallis Honda responded

We appreciate your business and our team looks forward to serving you again soon!

June 14, 2022

I have had three Honda Accords, and each have been to several service centers, and Rusty Wallis has to be the best one that I have visited in the last 10 years. More

by ROSINAW66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Jun 14, 2022 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

June 14, 2022

Always courteous, and efficient too. A firm my wife and I have trusted for 20 years. More

by J-LISTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Alquicira
Jun 14, 2022 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

June 14, 2022

Had to return to dealership because even after having a B 1 7 service a Tires Pressure light went off (the service is tire rotation and balancing, they had filled the tires with too much air) otherwise I wou More

by KATHYMESTELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager, not sure what his name was
Jun 14, 2022 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 13, 2022

When performing maintenance on my car the found “severe damage” to the splash pan. When I picked up the car, they gave me and estimate of approximately $200 to repair. I went back the next day for the re More

by ragebhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramone
Jun 14, 2022 -

Rusty Wallis Honda responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 10, 2022

Great, reliable service as always! We own two Hondas & take them to Rusty Wallis and have for many years! More

by barbsymmank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac
Jun 10, 2022 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 08, 2022

Excellent professional dealership. Superb facility . Fast service. Great attention to detail. . Service writers knowledgable and helpful . More

by MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
Jun 09, 2022 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda. Please don't hesitate to reach out if you need anything else.

June 06, 2022

Very professional and explained everything that was going on with my car and I will advised anyone to go to this dealership More

by GMCKENZIE12
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Jun 07, 2022 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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