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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,234 Reviews

2,234 Reviews of Rusty Wallis Honda - Service Center

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November 08, 2021

really good. had a difference of opinion on air pressure in tires. That is why you got a star knocked off. More

by PEGGY-GARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know his name. someone in express service dept.
Nov 08, 2021 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

November 07, 2021

Tire rotation done. 2 bad tires and rep didn’t mentioned anything. Lots of vibration on the highway when reaching 60mph. Had to stop at a tire shop to rotate tire. More

by juan10roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember names
Nov 21, 2021 -

Rusty Wallis Honda responded

Thank you for your review, Juan. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 06, 2021

Good service. Clean environment. Communicate what services are needed. 2 new tires necessary but costly for a fix income Senior. Got small Senior discount. Courtesy Coffee,water,snacks More

by cowboysruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

November 06, 2021

I went in for an oil change, and it was much quicker than usual. The staff were courteous as always, and the waiting area clean. They also automatically credited my bill with a coupon without me having to as More

by PHILIPANDSUZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda.

November 06, 2021

The dealership is clean and have refreshments while you wait. Alexis was great, she was courteous and kept me updated throughout the wait time. More

by pierceh4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda.

November 06, 2021

Good, clean, and fast service, nice people working on the service deparment, clean facilities i More

by Edgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 06, 2021

Fernando and staff were very friendly and helpful during my last visit here! I appreciated their hospitality. More

by Ruthie_johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you, Ruthie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 05, 2021

Great communication and worked hard to figure out the small issues I was experiencing with my vehicle. More

by ELIZABETH1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you, Elizabeth, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

November 05, 2021

Great place to have your car serviced.. great people to work with for auto repairs More

by culclasuret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 05, 2021

The staff here at Rusty Wallis is always courteous and helpful in determining exactly what I need to have done to keep my 2007 Honda in good running order. More

by Georgia King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz, Greg Fine
Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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