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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,200 Reviews

2,200 Reviews of Rusty Wallis Honda - Service Center

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December 31, 2024

Tin was super helpful and timely with a unique issue! Great work that is much appreciated! More

by Ewholt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin Tran
Jan 04, 2025 -

Rusty Wallis Honda responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

The whole experience was easy and pleasant. I would definitely recommend Rusty Wallis to anyone needing service on their Honda. More

by SLORENZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
Jan 04, 2025 -

Rusty Wallis Honda responded

Hi Slorenz1, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

December 29, 2024

Great service. Waiting room was pleasant and the staff was very polite and professional. Great dealership. Have purchased my last 3 Hondas from them. More

by BONNIE_MASTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Rusty Wallis Honda responded

Bonnie_masten, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

December 29, 2024

Excellent service and courtesy area with quality refreshments They inspected the filters and offered service and replacement. More

by johndorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy
Jan 04, 2025 -

Rusty Wallis Honda responded

Johndorio, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda!

December 28, 2024

The assistant who too care of my car was courteous and considerate. He quickly took care of a problem with a loose rear windshield wiper.’However, when I went to the service/repair area at first to see ab More

by GREGORYEILEEN593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Godoy
Jan 04, 2025 -

Rusty Wallis Honda responded

Hi Gregoryeileen593, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 25, 2024

James was my service advisor and he was one of the nicest and most professional young men I have encountered in a very long time. He kept me informed many times while I was waiting for my vehicle to be serv More

by AmyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patrick B
Dec 27, 2024 -

Rusty Wallis Honda responded

Amyv, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 25, 2024

The service advisor was friendly, courteous, and knowledgeable. He made me feel comfortable and confident in my decision to have my vehicle serviced by Rusty Wallace Honda. More

by CBTMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin
Jan 04, 2025 -

Rusty Wallis Honda responded

Hi Cbtmoore, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2024

Each visit has always been an excellent experience. An A+ customer rating with the dealership aiming to to reach 100% customer satisfaction. More

by Matjc6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Hughlett, Service Advisor
Jan 04, 2025 -

Rusty Wallis Honda responded

Matjc6, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2024

I had a very professional experience . . Timothy was professional, courteous and well knowledged about his job .. Timothy kept me posted at every step of the process and had the information More

by VRAJPATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Hughlett
Jan 04, 2025 -

Rusty Wallis Honda responded

Vrajpatel, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 23, 2024

Nice staff, clean waiting area and bathrooms. Hard to get in/out of the dealership due to road construction. More

by Memichellet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Dec 24, 2024 -

Rusty Wallis Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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