2,236 Reviews of Rusty Wallis Honda - Service Center
Awesome Service 5 Star overall rating from the service advisors to the check out! Although I only needed windshield wiper inserts installed, my service advisor went t 5 Star overall rating from the service advisors to the check out! Although I only needed windshield wiper inserts installed, my service advisor went that extra mile and personally installed the wiper inserts so I wouldn’t have to wait AND he had my “pollen-covered” car washed. I could tell he really liked his job and had respect for the dealership. Thank you, Dylan Shaw and the others that helped me. I bought my car at another dealership but I will be having it serviced at Rusty Wallis!! More
Excellent service Very helpful, good service, Did not wait to long, Reasonable price, You fill that you are customer not just a number. Will recommend to friends and wi Very helpful, good service, Did not wait to long, Reasonable price, You fill that you are customer not just a number. Will recommend to friends and will come back More
Great experience! Very helpful staff and excellent service. Waiting area has been renovated and they offered snacks and drinks. Shuttle available as well if you do n Very helpful staff and excellent service. Waiting area has been renovated and they offered snacks and drinks. Shuttle available as well if you do not want to wait. More
Maintenance and oil change tire rotation Love the new remodel of service center and quick drive up. The young guys that greeted me were very friendly but the senior man that came over knew al Love the new remodel of service center and quick drive up. The young guys that greeted me were very friendly but the senior man that came over knew all the information I needed. The waiting areas were so very comfortable and super clean. A worker frequently passed by with a broom to make sure there was no trash on the floor. The built in bar desk along the window is perfect for doing computer work while you wait. My main issue was my tire pressure message would not go off even though I had put air in the tires. I did not know you needed to calibrate them after putting in air. Mr. Durham showed me how. I am sold on Wallis Honda because of their friendliness, knowledge, helpfulness, comfortable facilities, and cleanliness. Overall customer service is outstanding. More
Pilot Touring Rusty WLlis service department is a good place to get your car service at! If you need your car service go to Rusty Wallis for your service! Rusty WLlis service department is a good place to get your car service at! If you need your car service go to Rusty Wallis for your service! More
Service experience. Great service!!! Friendly and fast! Love the new express service center. It was very clean. All of the employees greeted everyone with welcome a Great service!!! Friendly and fast! Love the new express service center. It was very clean. All of the employees greeted everyone with welcome arms! Dillan Shaw was great!! More
Oil Change A full house when we arrived on Saturday afternoon. But, we were quickly identified as needing service. We were told the wait time and shown directi A full house when we arrived on Saturday afternoon. But, we were quickly identified as needing service. We were told the wait time and shown directions to the waiting room. New facilities since our last visit. Very comfortable with snacks and water/coffee. Service area was extremely clean....and efficient. Just over an hour later we were on the road....in a freshly washed vehicle!! More
Polite and quick Service took less than 45 minutes Dylan was very polite and helpful. Car was ready even quicker than he estimated! He walked me through what they d Service took less than 45 minutes Dylan was very polite and helpful. Car was ready even quicker than he estimated! He walked me through what they did. More
Excellent Service Advisor and Service I was first impressed that when you drive into the new service area, the tires are automatically checked for wear, rotation. Jeff Peterson is norma I was first impressed that when you drive into the new service area, the tires are automatically checked for wear, rotation. Jeff Peterson is normally my 'go-to' service advisor; however, in his absence Dillon Rose assisted me with my service. As always, my service was completed quickly, done well, and I was informed with updates and additional concerns by Dillon during the process.. Dillon also helped keep my costs to as minimal as possible. A bonus was my car was delivered directly after being washed! Nice! Thank you! More
Very helpful staff No problems getting scheduled for a recall. Good job on additional service done. Assessed what else was needed, indicating the order things should get No problems getting scheduled for a recall. Good job on additional service done. Assessed what else was needed, indicating the order things should get done. More