2,235 Reviews of Rusty Wallis Honda - Service Center
Excellent service The service advisor was very helpful, pleasant and knowledgeable. I was greeted quickly and was called when my vehicle was ready. I will come to Rusty The service advisor was very helpful, pleasant and knowledgeable. I was greeted quickly and was called when my vehicle was ready. I will come to Rusty Wallis when I need service. More
Great Experience Called Rusty Wallis service department on Friday morning and spoke with Doug Ritter and ask if they had availability to do a front brake job and AC Tu Called Rusty Wallis service department on Friday morning and spoke with Doug Ritter and ask if they had availability to do a front brake job and AC Tune up and have it finished on Friday Afternoon. He said yes and the car was finished at 5pm. They had the car repaired and most importantly fixed correctly by 5pm. I am very picky about who works on our cars and will continue to use Rusty Wallis. Thanks Doug More
Service visit Greg Fine was helpful as always. I was disappointed that the car wash was closed, but I understand you’re undergoing construction. Service was good, c Greg Fine was helpful as always. I was disappointed that the car wash was closed, but I understand you’re undergoing construction. Service was good, considering it was a holiday weekend. More
Oil change and coolant When the oil change is $50 I expect a car wash. The car was has been out of order for years now, due to remodeling. It would be nice to at least get When the oil change is $50 I expect a car wash. The car was has been out of order for years now, due to remodeling. It would be nice to at least get a coupon for a car wash somewhere else. More
Service Dept.Team Rock! Always greeted with a smile whenever we take our cars to Rusty Wallis Service Department for oil changes. During our wait period, we are given update Always greeted with a smile whenever we take our cars to Rusty Wallis Service Department for oil changes. During our wait period, we are given updates as to what is being done on vehicle and approximate time of when it will be ready. More
Very friendly and helpful. I was taken care of in a fast and effective manner. My car was ready the next day. Enjoyable associates and experience. I was taken care of in a fast and effective manner. My car was ready the next day. Enjoyable associates and experience. More
Car inspection LLisha Halpin was a great service person! She always make should my vehicles are taking care of! She always know the right answers to my question and LLisha Halpin was a great service person! She always make should my vehicles are taking care of! She always know the right answers to my question and if she not know she will find out! More
Top Notch Service Since we purchased our 2010 Honda Odyssey new from Rusty Wallis we have returned it every 5000 miles for the recommended services. We have just a litt Since we purchased our 2010 Honda Odyssey new from Rusty Wallis we have returned it every 5000 miles for the recommended services. We have just a little over 145,000 miles on it right now with no major problems. Your service advisor, Jeff Peterson, is the best. This is my wife's vehicle and his service recommendations have kept her vehicle running and safe, which to me means everything. Thanks Jeff. More
Excellent service I purchased my Honda CR-V at Rusty Wallis, and continue to bring it here for service. The service advisors listen carefully to any concerns and carefu I purchased my Honda CR-V at Rusty Wallis, and continue to bring it here for service. The service advisors listen carefully to any concerns and carefully address. Service is performed efficiently and they do a great job of letting you know the status of the work. I'm very pleased with my experience at Rusty Wallis. More
Service Department Questionable I have driven Hondas for 25 years. My family members buy Hondas. I bought my 2017 CRV NEW from Rusty Wallis, and have ALWAYS had my vehicle serviced I have driven Hondas for 25 years. My family members buy Hondas. I bought my 2017 CRV NEW from Rusty Wallis, and have ALWAYS had my vehicle serviced there. I had an oil change on yesterday (8/20/18). Complained of "humming" sound when steering/backing out of my garage that occurs only at first start in the morning. Charge to check it out - $125.00 and I would have to leave car over night for next day check. I paid for oil change, was told (as usual) all fluid levels checked out OK, and left with understanding to bring car back before closing. I immediately drove to an independent car repair business not 8 miles away after talking with a friend. The mechanic opened the hood and immediately showed me leaving fluid, the LOW LEVEL of power steering fluid and hose needing replacement. RUSTY WALLIS service department no longer has my confidency, loyalty, and needless to say my business after this poor display of honesty! R. E. Thompson More