Rusty Wallis Honda - Service Center

good service Visit this dealer since I bought a car in 2007 and I have always gotten awesome service from them. Two of my family members have bought cars from Visit this dealer since I bought a car in 2007 and I have always gotten awesome service from them. Two of my family members have bought cars from this dealership. More

Car Repair/Customer Service I was so lucky to Steve as my service advisor. He was really nice and kept me informed of the status of my car. I thought I had major problems but t I was so lucky to Steve as my service advisor. He was really nice and kept me informed of the status of my car. I thought I had major problems but turned out it was really just a minor issue and they fixed it and now I am really to roll on down the road.. I will definitely be using them again for my service on my 2010 Honda Fit, and when the time arrives, I will be purchasing a new car from them again. Thank you Steve for putting up with my numerous calls and questions. Holly, thank you for always being so friendly and finding Steve for me. KUDOS! Terri More

The team at Rusty Wallis Honda is great for car reliability Travis Porter and his colleague Darryl Dotsy make a great team for those who seek to keep their vehicle at absolute reliability and condition. We f Travis Porter and his colleague Darryl Dotsy make a great team for those who seek to keep their vehicle at absolute reliability and condition. We find that depreciation is one of the major costs of car ownership and by keeping a vehicle in pristine condition, Honda's last forever. We use full synthetic oil and adhere to all of the service guidelines, and are rewarded with a 2005 Pilot that is absolutely reliable and one that many mistake for new, We find the tean at Rusty Wallis Honda easy to work with. More

DO NOT GO THERE! !! Although I bought my car from them, and I am happy with it, I do not want to go for service anymore! The service is just OVERPRICE!! they charge y !! Although I bought my car from them, and I am happy with it, I do not want to go for service anymore! The service is just OVERPRICE!! they charge you AS MUCH AS they can with no reason. For instance, they charged me $110 for fixing a wire which was hanging out! $110 labor cost for 5 seconds job!! They say the first two oil changes is free, of course they do not charge you $40 for oil but instead they charge you $80 for checking the tires, $100 for changing the brakes!! This is ridiculous, if you go somewhere else you can change your oil with $50. Do not let free oil change and free car wash that they offer fool you!! More

oil change and wheel alignment took 3 hours The service division listed a promise time of 1 hour for an oil change. It was finished in 2 hours when the advisor recommended a wheel alignment whi The service division listed a promise time of 1 hour for an oil change. It was finished in 2 hours when the advisor recommended a wheel alignment which he estimated would take 35 minutes. It took an hour and 20 minutes I might suggest that Rusty Wallis have a maintenance division like Sports City Toyota which turns around an oil change in 20 minutes. I was not very happy to say the least with the service and hope corrective measures will be taken. My e-mail is incorrect on the invoice so I will not get the performance evaluation survey. The front desk sent be back to the service div to have it corrected. I did not want to deal with them at this time. More

Excellent Service dept. Great price I have a 09 Honda Accord V-6 coupe and have had my car serviced at this dealership ever since I bought it and have had a fantastic experience at this I have a 09 Honda Accord V-6 coupe and have had my car serviced at this dealership ever since I bought it and have had a fantastic experience at this dealership. They just do basic maintenance and don't nickel and dime the customer with extra services like I've had done with Nissan and Toyota. More

Service Department is fantastic! I continue to have my car serviced and troubleshooted (when needed) here due to the level of professionalism and courtesy of the service staff. They I continue to have my car serviced and troubleshooted (when needed) here due to the level of professionalism and courtesy of the service staff. They are attentive and I feel they are really concerned with getting me what I need without unnecessary extra - that speaks volumes to me. I recently worked with Jeff Aber - a new employee there who could not have been any friendlier - he worked so well with me and he is exactly the reason I come back time after time - professional, friendly, honest, and all around a pleasure with whom to work. Thank you! More

Royal Treatment I always love & appreciate my experience @ Rusty Wallis. They are always super nice, & give me excellent customer service!! They are fast, courteous, I always love & appreciate my experience @ Rusty Wallis. They are always super nice, & give me excellent customer service!! They are fast, courteous, & respectful even when checking out. I wouldnt want to go anywhere else for my service.... More

Steve - the ultimate service provider Steve Hartwig is friendly, knowledgeable and professional. He always goes the extra mile to make sure he meets and exceeds the expectations of his cu Steve Hartwig is friendly, knowledgeable and professional. He always goes the extra mile to make sure he meets and exceeds the expectations of his customers. I would not hesitate one second to recommend Rusty Wallis Honda service center because of the continued service and support that Steve Hartwig provides. It is sometimes hard to find someone who is happy in his job and enjoys working with people. Hats off to Steve! More

I am a new customer I bought my last two Hondas at another local dealership. When I went there a month ago for a warranty issue, I was disappointed in the service. So I t I bought my last two Hondas at another local dealership. When I went there a month ago for a warranty issue, I was disappointed in the service. So I thought I'd try this one. The difference was like night and day! Every single person I talked with--from the Asst. Service guy (can't remember your name, but you were awesome!), to Tony, to the shuttle driver, to the two ladies at the Cashier desk (who couldn't find the ticket, but never got flustered and tried about 6 different ways to get what I needed,) to the young man who retrieved my car--every single person was TRULY OUTSTANDING. Seriously, this was THE BEST service experience I have ever had (and I'm old :). I will be giving this car to my daughter and buying a new one, probably within the year. Sorry other dealership. You just lost a customer. I'll be back to Rusty Wallis. Thanks again. More