Rusty Wallis Honda - Service Center

Timingbelt replaced, gasket leaked. Splashgaurd replaced, didn't replace retainers. Now they stopped sending me coupons because they don't want customers that check their work. Just as well, I do replaced, didn't replace retainers. Now they stopped sending me coupons because they don't want customers that check their work. Just as well, I don't mind paying good money for quality work, but bringing the car back every time they screw up is costly and time consuming and they don't care. More

Thank you Rusty Wallis! I bought my new Honda in April, which was a great experience...but then was in an accident in October....so I took my car into the Collision Center to be repaired. Brian Glenn went which was a great experience...but then was in an accident in October....so I took my car into the Collision Center to be repaired. Brian Glenn went above and beyond for making my experience painless. He reassured me that the Collision Center would repair my car and it would not be any kind of a hassle. He worked closely with my insurance and made me feel like a priority. Brian, Maria and Dan all stayed in contact with me during the process....they even checked on me after I received my car back. How fantastic is that?! I can't say enough positive things about Rusty Wallis and a huge THANK YOU!!! More

Zee and Adam are great to work with. They make buying a new car so easy. The whole dealership has a friendly atmosphere. Plus they had a large inventory to choose from. new car so easy. The whole dealership has a friendly atmosphere. Plus they had a large inventory to choose from. More

Dropped my car off for service. It was making an abnormal noise from the clutch. They did not fix the problem and in fact there was an additional new noise that they totally blew off. When I picke abnormal noise from the clutch. They did not fix the problem and in fact there was an additional new noise that they totally blew off. When I picked up the car it was dirty on the interior and exterior, it smelled of grease, and the carpet was stained. There was a 3/4 tank of gas when I dropped it off and when I picked it up it was down to 1/4 of gas with almost 100 miles added to it. Hope they enjoyed joy riding in my car instead of fixing it. Thanks for leaving it worse than when I dropped it off. You guys suck. More

I will tell you by far Steve Hartwig is the best person to work with!!! I'm a single woman, and most the time men don't listen, or I'm taken advantage of or lied to. Steve is wonderful about making sure e to work with!!! I'm a single woman, and most the time men don't listen, or I'm taken advantage of or lied to. Steve is wonderful about making sure everything gets checked out and taken care of. He's efficient, friendly, and takes care of his customers! He even made sure I had a ride home. He takes care of the little details that mean so much. With him, I'm confident that my car was taken care of. I trust him and believe he is Rusty Wallis most valuable asset in the service department. I have been very pleased with how he handles my repairs! More

I came in to have my 2009 Civic serviced for a battery replacement. I had already received a letter from Chris regarding a trade in, so I called him from the maintenance dept to visit about that letter. O replacement. I had already received a letter from Chris regarding a trade in, so I called him from the maintenance dept to visit about that letter. One hr. later, I drove off in a 2012 Accord! The process was so easy and hassel free. Chris was able to deliver on everything that I asked for. This is my first car with only me on the contract plus, it is a lease--something that my father has always said was important. We are a Honda family and I am already looking forward to my next visit at the end of my current lease. More

Basically, because we bought the car at Rusty Wallis in June, we wanted to have it serviced there in September. I was in by 9 & out by 11:30 -- quick service. June, we wanted to have it serviced there in September. I was in by 9 & out by 11:30 -- quick service. More

Jeff Peterson did a great job explaining to me the repairs needed. The repairs were completed on time and well. Jeff was very friendlt and worked hard to meet my needs and those of my daughter who d repairs needed. The repairs were completed on time and well. Jeff was very friendlt and worked hard to meet my needs and those of my daughter who drives this car. Many thanks for an excellent expereince. More

I came in just to have Brian Jackson look at my tires for my 2009 honda and ended up walking out with a 2011 CRV, not because he pressured me into. We were just looking and the he gave me a good price I cou my 2009 honda and ended up walking out with a 2011 CRV, not because he pressured me into. We were just looking and the he gave me a good price I could not refuse. This is my third honda with this dealership. I could have gone to one closer but prefer this dealership. Everyone is very friendly and helpful, especially Brian. Thanks again, and yes I am enjoying riding it and love, love the color. More

We have always taken our cars to Rusty Wallace for service. The staff is extremely friendly and they do not try to "get" you with things that don't need to be fixed. In fact, it is just the opposite service. The staff is extremely friendly and they do not try to "get" you with things that don't need to be fixed. In fact, it is just the opposite. I have taken my Pilot and my wife's Odyssey to Rusty Wallace and there have been many times one of the service gentlemen will say, "This needs to be done, but it could wait until you come in for your next visit. It is not an emergency now." This makes me trust them even more when they tell me something needs to be fixed. We will continue to take our cars to Rusty Wallace because of the value, quality, and trust that we have in them. More