2,236 Reviews of Rusty Wallis Honda - Service Center
Great job Super friendly service advisor. Very knowledgeable, understood what I needed done, and delivered in a timely manner. I would recommend servicing your Super friendly service advisor. Very knowledgeable, understood what I needed done, and delivered in a timely manner. I would recommend servicing your vehicle here. The people were friendly and the prices are not outrageous. Overall great experience, I will be back. More
Excellent customer service I'm a busy single mom who rarely gets away from work long enough to take my car in. Jeff was knowledgeable, helpful, and friendly, and did not try to I'm a busy single mom who rarely gets away from work long enough to take my car in. Jeff was knowledgeable, helpful, and friendly, and did not try to convince me my car needed unnecessary work, as other places have. Trustworthy and reliable work. Thanks! More
Excellent Care First oil change after purchase was complimentary. Fast, efficient, friendly. Answered all questions with ease. Waiting was a pleasure. Would not go a First oil change after purchase was complimentary. Fast, efficient, friendly. Answered all questions with ease. Waiting was a pleasure. Would not go any where else. More
Superior Customer Service You can always count on getting superior, personal and friendly service...all of the staff is either trained well or just natural customer-focused and You can always count on getting superior, personal and friendly service...all of the staff is either trained well or just natural customer-focused and committed to making customers having a great experience. Your service team is the best. They always explain what is going on with your car, what services are needed and are so knowledgeable...Patrick assisted me this time but I have never met any one in the service department who wasn't great to work with. I have complete confidence in them taking care of my car and ensuring that it is in the best condition. Your team is Dallas' best example of "exceeding expectations" with a smile, eagerness to help and desire to enable each customer leave knowing that their business is appreciated. I love the Rusty Wallis service and sales teams! More
Service Honest and reasonably priced. I was a walk in, but treated with courtesy and professionalism. I was very pleased with the service and would definite Honest and reasonably priced. I was a walk in, but treated with courtesy and professionalism. I was very pleased with the service and would definitely return to this location. More
Another 5 Star Service Experience I cannot say enough great things about the service experience! They continue to be honest & reasonably priced. I won't take my car anywhere else. I cannot say enough great things about the service experience! They continue to be honest & reasonably priced. I won't take my car anywhere else. More
"Service by Jeff" I recently brought my 2012 CRV to Rusty Wallis for a Full Detail before the Holidays. I knew that my long time Service Rep Steve Hartwig had recently I recently brought my 2012 CRV to Rusty Wallis for a Full Detail before the Holidays. I knew that my long time Service Rep Steve Hartwig had recently Passed Away and was somewhat anxious about dealing with someone new. After meeting Jeff Peterson and both of us sharing some personal Steve stories he put me at ease that my future Service needs would be taken care of just as in the past. The Service went just as Jeff said it would and the car looks Great. I am looking forward to working with Jeff in the future for my Honda Service at Rusty Wallis. Gods Speed Steve Hartwig and Merry Christmas to Jeff Peterson and All at Rusty Wallis Honda. More
THANK YOU! Again, THANK YOU! As always, excellent service and fantastically friendly personnel! The cashiers are always a pleasure and "on top" of taking care Again, THANK YOU! As always, excellent service and fantastically friendly personnel! The cashiers are always a pleasure and "on top" of taking care of the customer as are the parts staff, especially answering all my questions! Jeff Peterson always manages to help make my experience even better with helpful hints and cost savings as much as possible. It is very helpful too that he and the service staff give me a heads up on upcoming repair expenses and delaying those repairs and replacements that aren't safety-related. Thank you...and I hope ALL of you have Happy and Safe Holidays! More
Good service One thing that would have been helpful would to have explained why the check fluid levels on the inspection checklist was marked may require future at One thing that would have been helpful would to have explained why the check fluid levels on the inspection checklist was marked may require future attention. I didn’t see this until I was already home. More
Greg Fine does an excellent job! I know I’m in good hands with Greg Fine. He’s honest and looks out for his customers. He is very knowledgeable and dependable. I know I’m in good hands with Greg Fine. He’s honest and looks out for his customers. He is very knowledgeable and dependable. More