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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,234 Reviews

2,234 Reviews of Rusty Wallis Honda - Service Center

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November 21, 2024

My service guy never introduced himself. I still don’t know his name. Lots of folks sitting around doing nothing before my presence was acknowledged. More

by robnm1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
November 20, 2024

It is always a good experience when I have to take my car into Rusty Wallis, I never have any problems that they can't resolve. More

by KAH_BAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

I have been going to Rusty Wallis for years to get my car maintenance. I went to get an oil change. because I had some coupons that I received right in time. My concern is everytime I go, there is a new rece More

by Lindsey.shamica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rusty Wallis
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Muy bien estoy satisfecha con la atencion prestada fue rápido y eficiente tuve información de lo necesario gracias More

by LETICIAMEZA1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Rusty Wallis Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 16, 2024

Cory was excellent and a pleasure to work with. He addressed my concerns in a timely manner More

by 7th heaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Harrelson
Nov 19, 2024 -

Rusty Wallis Honda responded

7th Heaven, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. Thank you again for leaving us this response!

November 16, 2024

Needed warranty work on my 2018 Ridgeline! Experience and work was perfect! Great experience and I hate dealers! This dealer is way above the rest!! More

by S_DCOKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department!
Nov 19, 2024 -

Rusty Wallis Honda responded

S_dcoker, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

All is well that ends well but the service center advisors are always busier with people not present than with the people standing in front of them. More

by Bryan2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy - express lead - excellent!, Tin & Tim also were helpful
Nov 19, 2024 -

Rusty Wallis Honda responded

Bryan2001, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2024

They are friendly and attentive very profesional. we liked the treatment we received.we will recomendar them to friends More

by aurelianorodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Rusty Wallis Honda responded

Aurelianorodriguez, we are so pleased you enjoyed your visit to Rusty Wallis Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2024

My car is making a grinding noise in the morning when I first drive it. Took it in but they were unable to find anything wrong and believe me they had it 2 or 3 days. Thank you Tevin and Jason also Adrine More

by dhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Smith and Jason the Manager
Nov 19, 2024 -

Rusty Wallis Honda responded

Dhall, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. Thanks again for the recommendation, and have an amazing day!

November 14, 2024

Efficient, prompt and courteous service from the service staff to the receptionist who kept me informed; also they had a nice, clean waiting area. More

by Roberts-mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know name of service staff
Nov 18, 2024 -

Rusty Wallis Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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