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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,195 Reviews
Call Service Center (214) 348-7500

2,195 Reviews of Rusty Wallis Honda - Service Center

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December 12, 2023

2 hours for an oil change and inspection is way too long of a period to complete the service. More

by MANUELPROF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
Report | Print
Dec 12, 2023 -

Rusty Wallis Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 11, 2023

The services was great and went much faster than expected. I was very pleased. Thanks! More

by kseedorf2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alliona , Eric Collier Sr
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Dec 11, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. Eric and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

December 07, 2023

Julian was kind and very helpful and my car was done very quickly. Thank you. More

by ctroia93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Report | Print
Dec 07, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that Julian had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 07, 2023

It’s was a very professional and helpful experience. I would definitely return for service again More

by ALVARADO.NICK93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin
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Dec 08, 2023 -

Rusty Wallis Honda responded

Thank you, Nick, for sharing about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

December 06, 2023

The work is always quick and complete. The employees are competent and friendly. It’s always nice to go there. More

by WENDLAND123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Dec 06, 2023 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 05, 2023

This express service department was great. Ronald Stewart took care of our car and us! More

by SSBLISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stewart
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Dec 05, 2023 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! Ronald and our team sincerely value your business and look forward to your next visit.

December 04, 2023

I made an appointment last week to have my recall work done. When I showed up for the appointment, the parts were not available, so now I have go back. What’s the point of making an appointment if the par More

by RKTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Morales
Report | Print
Dec 05, 2023 -

Rusty Wallis Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 01, 2023

The work is always quick and complete. The employees are competent and friendly. It’s always nice to go there. More

by Txhawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Report | Print
Dec 02, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 01, 2023

Jason, the Service Manager at Rusty Wallis Honda provided me with outstanding customer service. He followed up with me as he said he would. The work on my car was completed in a timely manner. The service pr More

by MARINEMOMMABEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr, Manny Morales
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Dec 02, 2023 -

Rusty Wallis Honda responded

We are very happy to hear that Jason provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2023

The best place to maintain cars Treated well good place good staff Thank you for them More

by ALJUSAAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2023 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

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