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Ryan Auto Mall

Buffalo, MN

4.9
5,720 Reviews
Ryan Auto Mall is a family owned and operated dealership, offering a complete range of new Cadillac, Chevrolet, Chrysler, Dodge, Jeep and Ram vehicles, along with a varied selection of pre-owned vehicles from all manufacturers. We are proud to serve the communities of Buffalo and Monticello, along with the twin cities of Minneapolis and St. Paul.
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911 Hwy 55 E

Buffalo, MN

55313

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Showing 5,720 reviews

February 15, 2022

Very friendly staff that is great to work with. Found the truck that I wanted and worked out a good deal. Very happy repeat customer More

by BigBull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Dornbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Stifter, Melisa Rokala
February 15, 2022

Checked out the 2021 Chevy Silverado, ended up driving it home. Had a great sales person, Curran, showed us the truck, sent us on a road test, got a good trade in price. A pleasure doing business there More

by bab211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Swenson, Curran Maguire
February 15, 2022

They rushed through everything and didn’t give time for questions. When I asked them to provide some information, like the cost of an extended warranty, they brushed it off and changed the subject immediat More

by mjw51881
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Pelzer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curran Maguire
Feb 17, 2022 -

Ryan Auto Mall responded

We apologize for any misunderstandings that may have occurred during the purchase of your vehicle. Curran is most anxious to address your concerns and will be in touch with you to do so.

February 14, 2022

Excellent buying experience. Very professional and expedient. Our daughter loves the car and will get many years out of it. More

by dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Edmonson
February 14, 2022

Steve Edmonson helped me with picking out a new vehicle, he was honest and easy to work with. i am very happy with my vehicle and have had it for about 2 years now. Thanks Steve! More

by njohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Edmonson
February 14, 2022

I was not happy that they posted my trade for sale at 2. 7 times more than they told me it was worth. I was a repeat customer and can't say I would recommend them or will be back at this time. More

by nkfolger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Ryan Auto Mall responded

Firstly thank you for being a valued customer of our store and for your recent purchase. It is certainly not our intent that you have a feeling of being less than satisfied with the service you received from us and we would like to offer an explanation as to the numbers you are seeing. The value that we arrived at for your 2005 Silverado with 172k plus miles was based on its condition at the time of trade and not on the value at a future sale date, after we had reconditioned it to a point necessary for a future buyer. It was clear to us that work would be needed in our service department to the airbag safety system, the braking system and in the body shop department, along with updating any maintenance work that needed doing and a detail, before the vehicle could be retailed. Indeed, the vehicle did require new brakes and rotors, both front and rear, new sensors for the air bag deployment system, along with maintenance items and is yet to go to the body shop for repairs. The price you see online reflects all of these expenses and, naturally, a fair profit to the dealership. It is also an asking price and there are no guarantees that after our marketing efforts we will attract a buyer at that price. I have asked our sales manager Brian Marks to reach out to you and answer any further questions you may have and re-enforce your value to us as customer of the dealership. I sincerely hope that this response is in some way a comfort to you that is the case.

February 13, 2022

Many thanks to all the folks we worked with, especially Steve Edmondson, our exceptional vehicle expert. Steve worked with us on a Friday night, over and above service! Also the fiance manager Jeff and Jen More

by lizpowellharris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Schoon, Steve Edmonson
February 12, 2022

Curran was very helpful and insightful in helping us to choose the right options for our new jeep. Fast responses and very courteous. Answered all of our questions and offered additional helpful informatio More

by Sandy's Jeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, parts, Curran Maguire
February 10, 2022

I found the vehicle I wanted online so we made the journey to take it for a test drive. Jeff answered our concerns and I left with this great vehicle. More

by jennaclee15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

I really like Ryan Auto Mall. Top notch customer service! Friendly people all around! They make purchasing a vehicle fast, fun and easy. More

by holleesunshine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Olson, Chad Vinar
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