Ryan Auto Mall

We had a great experience! They were very accommodating to us and made the whole process fast and easy (and enjoyable!) as we had two small boys along! to us and made the whole process fast and easy (and enjoyable!) as we had two small boys along! More

Great Truck Shopping Experience Our sales person, Steve Edmonson, was very good to work with and made the entire truck buying experience relaxed and stress free. He respectfully addr Our sales person, Steve Edmonson, was very good to work with and made the entire truck buying experience relaxed and stress free. He respectfully addressed all our questions and responded with emails, texts, and phone calls in a very timely fashion. We were very pleased the vehicle was inside a heated area and ready for inspection when we arrived to get the vehicle, and that Steve took the time to explain the features and set up the electronics. Our financial person, Casey Hanson, was also very good to work with and we really appreciated that he was not pushy, but respectfully presented the available extended maintenance plans. He also had the paperwork mostly completely ahead of time which expedited the closing process. We would not hesitate to visit Ryan AutoMall for future vehicle purchases. Tim More

Steve was very quick to respond to my email and text messages and answer my questions. Was also impressed that they had the vehicle inside when we got there for us to inspect. messages and answer my questions. Was also impressed that they had the vehicle inside when we got there for us to inspect. More

Staff were very receptive to my needs. I have purchased two vehicles from the Ryan Dealer and both times I had excellent service from the sales staff to the service department. I would rec I have purchased two vehicles from the Ryan Dealer and both times I had excellent service from the sales staff to the service department. I would recommend this dealer to everyone I know. More

Great service! Scott was amazing. Listened to me the whole way through about what I was looking for and everything was quick and smooth. Definitely recommend! whole way through about what I was looking for and everything was quick and smooth. Definitely recommend! More

Miranda is very knowledgeable of the product line and answered all of my questions instantly. I highly recommend working with her and will continue to work with her for years to come. answered all of my questions instantly. I highly recommend working with her and will continue to work with her for years to come. More

Chevy Truck Thank you Jeff, Casey, and Kayla! We appreciate your help with the purchase of our new truck. Kayla was great to work with! Love the heated seats! Thank you Jeff, Casey, and Kayla! We appreciate your help with the purchase of our new truck. Kayla was great to work with! Love the heated seats! More

Thank you for a wonderful experience. Our sales rep Jeff was extremely helpful as was Dane in the finance department. Everyone was very courteous. We will definitely consider using this dealership again. was extremely helpful as was Dane in the finance department. Everyone was very courteous. We will definitely consider using this dealership again. More

Thank you Jeff! You were wonderful helping us purchase our new car! You went above and beyond! I love my car!! You answered all questions and helped in anyway you could! our new car! You went above and beyond! I love my car!! You answered all questions and helped in anyway you could! More

Negative Experience I was at the dealership on Friday 7 February 2019 for a appointment to install led fog lights, switch out head light bulbs, and install a led light st I was at the dealership on Friday 7 February 2019 for a appointment to install led fog lights, switch out head light bulbs, and install a led light strip under tail gate. While waiting in Customer Service area for 15 minutes I was informed by Erik Lund that two service personnel had called in sick and service department was unable to perform the work. I was disappointed because I had taken vacation to accommodate the service appointment. After inquiring why I wasn't notified of inadequate personnel issues and much persuasion the service department installed fog lights and switched out bulbs. When presented with estimate and with a recommended two hour time requirement I was at dealership for four hours. During that time period I witnessed the Service Manager conversing over the phone voicing the service department was always short staffed. Erik Lund stated this was the first time the service staff had to perform these type of maintenance tasks which didn't assure me I was going to obtain positive results. Erik also had numerous excuses not to install led light strip so that task will be performed by Delano Chevrolet next week who will lend me a loaner car at no cost. That's what I call customer service not lame excuses, lack of trained personnel to perform maintenance tasks, lack of communication and follow-up. I wonder if the 5 star customer rating is justified because what I experienced was painful. More