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Ryan Auto Mall

Buffalo, MN

4.9
5,723 Reviews
Ryan Auto Mall is a family owned and operated dealership, offering a complete range of new Cadillac, Chevrolet, Chrysler, Dodge, Jeep and Ram vehicles, along with a varied selection of pre-owned vehicles from all manufacturers. We are proud to serve the communities of Buffalo and Monticello, along with the twin cities of Minneapolis and St. Paul.
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911 Hwy 55 E

Buffalo, MN

55313

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Showing 5,723 reviews

March 06, 2024

My experience with John was great. He was Helpful, Respectful, and made the process smoother than expected. More

by H.A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Ryan Auto Mall responded

Thank you for taking the time to review Ryan Auto Mall Chevrolet of Buffalo. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

March 02, 2024

Brad is awesome. Friendly,efficient,helpful and patient. I go there because of him. He promptly gets it done. Thanks Brad More

by GRANNY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Harloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Ryan Auto Mall responded

Hi Granny, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2024

This was my second purchase at Ryan Auto Mall. It was even better than my first. Lee was just as helpful as Jeff, the difference this time was I purchased the exact Equinox I was looking for. I More

by Kent Larson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Toney
Mar 02, 2024 -

Ryan Auto Mall responded

Hi Kent, we are so happy to read such a great review about Ryan Chrysler Dodge Jeep Ram of Monticello! We hope you have a great day!

February 27, 2024

We come to this dealership because Brandon is here. He is a straight up, honest person. So not only do I buy my vehicles from him but we buy our accessories as well. More

by scsueconrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I can’t remember the guys name but he was great, even the woman at the counter taking payment was great
Feb 29, 2024 -

Ryan Auto Mall responded

Sue, thank you so much for the wonderful review of your experience at Ryan Auto Mall Chevrolet of Buffalo. Brandon is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

February 27, 2024

Prompt, courageous, felt like a family owned business. Great experience will definitely go back next time we are looking for a vehicle More

by mary.ebnet
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Mix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Ryan Auto Mall responded

Thank you so much for taking the time to share your feedback with us, Mary! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

February 24, 2024

It is always a pleasant experience at Ryan's with both of my vehicles. Much Appreciated . . . More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
name(s) unknown
Feb 26, 2024 -

Ryan Auto Mall responded

Hi Chuck, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 26, 2024 -

Ryan Auto Mall responded

Hi Chuck, your satisfaction is important to us, so we want to sincerely thank you for choosing Ryan Chrysler Dodge Jeep Ram of Monticello and we hope to see you again soon!

February 22, 2024

i made an appointment to find out why my Stop Start feature was not working on my 2021 Jeep Renegade, I was told the problem could not be diagnosed because the battery was not at 100%. i asked which ba More

by wendelbs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Ryan Auto Mall responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

February 22, 2024

I have always had excellent service from Ryan's. Shane took care of my needs and kept me informed of where they were at with regards to correcting the issue. I appreciate their understanding of my More

by toddpack72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Ryan Auto Mall responded

Thanks for your awesome review, Todd! We're very happy to hear that Shane was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

Feb 26, 2024 -

Ryan Auto Mall responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2024

Service was very fast, the mechanic was very polite and not pushy. I needed new tires and they gave me a quote but did not push me to buy. More

by dpaschke34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schultz
Feb 23, 2024 -

Ryan Auto Mall responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

Feb 24, 2024 -

Ryan Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2024

Chad did a good job of listening to the what I was looking for didn't waste my time looking at vehicles that didn't fill the bill. Was very good in showcasing and customer education of my truck featur More

by tfbruns51
Recommend Dealer
Yes
Employees Worked With
Chad Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Ryan Auto Mall responded

Thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put you behind the wheel of your new truck. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

Feb 24, 2024 -

Ryan Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ryan Chrysler Dodge Jeep Ram Buffalo. We are always more than happy to assist you if anything else comes up. Take care!

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