Ryan Auto Mall

Awesome Time Todd made buying our jeep one of the most enjoyable car buying experiences we have had. No pressure and answered our questions with a lot of knowle Todd made buying our jeep one of the most enjoyable car buying experiences we have had. No pressure and answered our questions with a lot of knowledge. We would highly recommend him. More

Even found us an antenna We went to go look at this specific Jeep Wrangler and decided to buy it because it was a good deal but it was missing an antenna. We asked Damian if i We went to go look at this specific Jeep Wrangler and decided to buy it because it was a good deal but it was missing an antenna. We asked Damian if it would be possible for us to get an antenna for it. He was hesitant at first but after running around in the heat for 25 minutes he was able to find an antenna for us. It was a great experience and I highly recommend this dealership More

Quick & Fast Was really hoping to get in and out, didn’t want to spend hours and hours at the dealership. Tyler took care of us very well and recommended a great l Was really hoping to get in and out, didn’t want to spend hours and hours at the dealership. Tyler took care of us very well and recommended a great local pizza spot. Overall, great experience. Would definitely recommend to others. More

1st Jeep lease! Reece was an expert in helping us purchase a used van for our daughter plus we also leased and new Jeep Cherokee. A Wonderful experience! Reece was an expert in helping us purchase a used van for our daughter plus we also leased and new Jeep Cherokee. A Wonderful experience! More

Great experience Jeff Nelson was a pleasure to work with. Very up front and honest. Very seamless experience. I highly recommend stopping in and working with Jeff! Jeff Nelson was a pleasure to work with. Very up front and honest. Very seamless experience. I highly recommend stopping in and working with Jeff! Thanks for everything! More

Jake is great to work with. Jake is very relational, friendly and warm. I felt comfortable with him right away. His knowledge of cars was very helpful to me because I was checkin Jake is very relational, friendly and warm. I felt comfortable with him right away. His knowledge of cars was very helpful to me because I was checking out a different size and type of car than I have previously owned. He quickly looked up and showed me the history of both cars I was considering, knowing how important a car's history is in a decision to buy. I appreciated especially his no pressure approach to assisting us. More

Todd! We have worked with Todd in the past and we couldn't be happier with the outstanding decide he provides to his customers! We will definitely back when We have worked with Todd in the past and we couldn't be happier with the outstanding decide he provides to his customers! We will definitely back when it's time to buy our next vehicle!! More

Great buying experience I called Ryan auto mall and talked to Jeff Nelson about some pricing on Chevy p/u trucks I had seen in a local paper. Jeff answer all my questions on I called Ryan auto mall and talked to Jeff Nelson about some pricing on Chevy p/u trucks I had seen in a local paper. Jeff answer all my questions on the phone with a really nice and professional manner. My wife and I decided to meet with Jeff Nelson at Ryan auto mall in buffalo. Jeff was very helpful. We bought a new truck. I can’t say enough good things him and the staff . More

Unreasonable Bought a used vehicle from this dealership within 10 miles check engine light came on. Brought vehicle back the very next morning. Asked John to take Bought a used vehicle from this dealership within 10 miles check engine light came on. Brought vehicle back the very next morning. Asked John to take vehicle back and return my trade. He refused and stated they would fix it but couldn’t look at it until Monday since service department was closed on weekends. Asked to bring it to Monticello dealership for repair he agreed to do that. Lost work time due to dealership not having a loaner vehicle for me. Vehicle still being worked on at dealership to this day! Bought vehicle in April it’s now getting to the end of July and I still don’t have my vehicle back!! Called Rob Ryan about situation asked to trade my broken vehicle for a similar one at the Monticello dealership, they were unwilling to do that! Todd asked me about coming in to the Buffalo dealership and look at another vehicle. The one they asked me to look at had been sold already. Nobody called me to tell me that information! Looked at another vehicle. John would not work with me on vehicle price even after showing him a dent in the front and large scratches that according to John were not there before! Still don’t have my vehicle I purchased back in April!!!! More

Very Consistent This is the second vehicle we have purchased from Ryan auto mall, and it was the same wonderful experience. Damian is very knowledgeable and was able This is the second vehicle we have purchased from Ryan auto mall, and it was the same wonderful experience. Damian is very knowledgeable and was able to answer all our questions. Damian was very patient with us. We changed our minds on what vehicle to purchase, and with no hesitation, he moved right on to the new vehicle. :-) You might say, we put him through the ringer. When everything was done, he spent time going through all the vehicle's options and helped us hook up our cell phone. Financing has got to be the fastest one we have ever experienced! It was a joy!! More