Ryan Auto Mall

Great Dealership, recently purchased a 2015 chevy malib 2015 This was my first time purchasing a car from out of state. I had a wonderful salesman who had lots of years of experience and his name is DOUG RAMBOW. This was my first time purchasing a car from out of state. I had a wonderful salesman who had lots of years of experience and his name is DOUG RAMBOW. He answered all my questions with quick responses. He help make my purchase fast and eazy Just as i wanted it to be because i live in Florida. He even went out his way to FaceTime me the vehicle of my new car. Im pregnant with my first kid so traveling to the dealership was definitely not an option for me. Lol. Had a small problem with the transport delivery service. It took 4 days to get to FL. which was great! but when it got here the car was very filthy with hard mudstains from top to bottom. It was covered in dirt and mud and other road debri. I was highly upset with the transport company his name is Mark. They failed to give me my options and tell me all the fine prints of delivery. This was my first time ever purchasing a car out of state. So I wasn’t aware that i had an option of either having a close trailer delivery to keep my car clean. I dnt recommend the transport company to NOBODY. Heard they a outside company but works with the dealership for many years. They didnt care and was very rude. I contacted Doug and he responded quickly and even offered to reimburse me from his own pockets to get my car washed. even though it wasn’t his fault. He went over and beyond his job criteria. He’s awsome. I highly recommending Doug Rambow! More

Easy No hassle Scott at Ryan was great to work with. They had the Silverado I wanted at a fair price. Very responsive and no pressure to buy unwanted extras like the Scott at Ryan was great to work with. They had the Silverado I wanted at a fair price. Very responsive and no pressure to buy unwanted extras like the other dealers do. More

Easy fun and friendly I had one of the best experiences ever . After going through other dealerships that don’t take the time like Ryan’s does. My husband and co-worker ha I had one of the best experiences ever . After going through other dealerships that don’t take the time like Ryan’s does. My husband and co-worker had talk to me my co-worker said she had a great experience there as well as my husband did .she also said how she loves her Jeep after talking with are salesman Doug he help me get into a Jeep that I now fell in love with thanks to Doug and my co-worker so say the least if ya want friendly helpful service I would go to Ryan’s in buffalo More

Very pleased I will absolutely be recommending Ryan's auto mall to everyone I know! Everyone I talked too while i was there were very nice and courteous. They mad I will absolutely be recommending Ryan's auto mall to everyone I know! Everyone I talked too while i was there were very nice and courteous. They made my truck buying experience easy and at no time did i feel pressured into doing something I wasn't comfortable with. Thanks everyone! More

Great Experience Been doing business with Ryan automall for over 10 years, they are great to work with! We tell our salesman Scott Goodmanson what we are looking f Been doing business with Ryan automall for over 10 years, they are great to work with! We tell our salesman Scott Goodmanson what we are looking for and if he does not have it on the lot he finds it within a day. Overall, great experience! -Michael and Cheryl Kelzer More

Super Experience Had a great experience from the day of test drive to the day of pick up. I appreciate the patience with my questions / negotiations -- and very much Had a great experience from the day of test drive to the day of pick up. I appreciate the patience with my questions / negotiations -- and very much appreciate the speediness of the vehicle pick up. I do apologize for our time being so rushed -- that was 100% our fault as other plans interfered. I appreciate Doug's kindness and willingness to work with us on such a limited timeframe and to pick up where we left off when my plates arrive at the dealership. Thank you so much for the great experience.....I do believe I found my dealership of choice --- just so sorry it took so long to finally find a dealership that I'm comfortable going to and trust. Thank you again! Dawn More

Great selection! Doug was great! Very knowleable and went above and beyond to make this a great experience! The wait for financing was extremely LONG and I was a bit Doug was great! Very knowleable and went above and beyond to make this a great experience! The wait for financing was extremely LONG and I was a bit disappointed in my trade-in offer, but overall it was a great experience. Prices are very comparable and a bit less than others in the area for the vehicle I was looking for. Overall I was very satisfied and would recommend Ryan's to others. More

Super happy with my new vehicle! Jeff did great! Everything I wanted I got today and it was easy and fun! Everyone tried there best to give you a good customer experience and I’m thrilled ! Everything I wanted I got today and it was easy and fun! Everyone tried there best to give you a good customer experience and I’m thrilled ! More

Amazing service Doug was very helpful and thorough, made sure that I was comfortable the whole time I was there. He made sure I had all the information i needed befor Doug was very helpful and thorough, made sure that I was comfortable the whole time I was there. He made sure I had all the information i needed before I made any decisions. He also offered my family and I something to drink on multiple occasions. Best service I’ve had in a while. More

My first Jeep This was my first vehicle purchase at Ryan Auto Mall and I had the pleasure of working with Todd Rodenwald. He was very helpful, knowledgeable, and d This was my first vehicle purchase at Ryan Auto Mall and I had the pleasure of working with Todd Rodenwald. He was very helpful, knowledgeable, and did an excellent job answering my questions. When I took delivery of my first new Jeep (exciting!!!) he was thorough when going over all the features. Todd is a great salesperson and Dane made the finance part of the deal painless!!! The Ryan team was great and enjoyable to work with. More