Ryan Auto Mall

Worst Dealer Experience I am not sure why I am posting this, since Ryan Auto will likely remove it to hide my terrible experience from the honest, hard-working people of Minn I am not sure why I am posting this, since Ryan Auto will likely remove it to hide my terrible experience from the honest, hard-working people of Minnesota. No one likes a long review, so I will try to make it short: I recently traded my 2012 Jeep Patriot in for a 2013 Chevy Silverado. I was ready for something bigger, and the price was right on the truck, as advertised. I spent 6 hours on the road, and 2+ hours at the dealership to do this deal. Once I got there, they low balled me on the original trade offer of the Jeep and even after negotiation, they lied to me on the final amount. I was told they would cut me a check for the difference, but now they claim we never discussed a difference. I later found out that the truck did not have heated seats as advertised, to which they responded with “there is a disclaimer stating not all of our info may be accurate". After more back-and-forth, they said they would give me a small discount if I wanted to drive 3+ hours one way to have them installed at a later date. I have had the truck for less than a week, and the band-aids are starting to fall off. I am finding all sorts of little problems that they hid to sell it, and I am still trying to get the money that they agreed to pay me. Jeff Nelson was my salesman, and has proven to be a stereotypical used-car salesman, lying to me and saying whatever required to make his commission. He pawned all the actual decisions off on his manager, Tim Adams, whom I can only assume is the king of dishonest used-car jockeys. If you find a nice vehicle at Ryan Auto, do yourself a favor and go to any other dealer. You will get more respect and better service from pretty much anywhere else. More

Excellent service! Doug was very helpful and was able to answer all of my questions! He gelped me find a great deal on a truck that had everything i needed! Doug was very helpful and was able to answer all of my questions! He gelped me find a great deal on a truck that had everything i needed! More

Doug the salesman was great It was great working with Doug buying this vehicle he made it a breeze. I would definitely recommend buying a vehicle from Doug if you had to pick a s It was great working with Doug buying this vehicle he made it a breeze. I would definitely recommend buying a vehicle from Doug if you had to pick a salesperson. More

Quick and easy I found the exact truck I wanted at Ryan automall and the guys there gave me a good price and got me in and out the door quickley. I found the exact truck I wanted at Ryan automall and the guys there gave me a good price and got me in and out the door quickley. More

New C7 Met Jake several years ago when I started the search for a C7 Stingray, after several searches at several dealers around town I finally found the one Met Jake several years ago when I started the search for a C7 Stingray, after several searches at several dealers around town I finally found the one I was looking for with all the options and color I wanted. Working with Jake was easy and I didn't feel any pressure that I received at other dealerships. It was this easy, found it on Friday and drove it home on Saturday morning. Paperwork took longer than the deal did More

Awesome! It was our first time buying a car! We were excited and nervous all at the same time. Jeff N. and Jeff S. helped us through every step and answered a It was our first time buying a car! We were excited and nervous all at the same time. Jeff N. and Jeff S. helped us through every step and answered all of our questions. More

Service with a smile! They have always taken care of all my vehicles and paid special attention to detail! Thank you so vey much for your help and assistance. They have always taken care of all my vehicles and paid special attention to detail! Thank you so vey much for your help and assistance. More

Service that Cares Todd and the team at Ryan Auto have gone above and beyond for me. They helped me this year start leasing my first brand new vehicle and found me exact Todd and the team at Ryan Auto have gone above and beyond for me. They helped me this year start leasing my first brand new vehicle and found me exactly what I wanted! Roughly 6 or 7 months later when I had a very unfortunate accident which resulted in totaling my first car, Todd & Dane in finance had me out the door with an even better vehicle not even a week after my accident. I hope to continue to do business with these two and the team for many years to come! Thanks again!! More

LONG DISTANCE SURPRISE This had to be one of the best surprise secrets that I have seen and pulled off without any eyeball rolling and slip of the tongue. They (RYAN) must h This had to be one of the best surprise secrets that I have seen and pulled off without any eyeball rolling and slip of the tongue. They (RYAN) must have done this many times before because it went too smooth. THANKS SO MUCH TO ALL THAT SHARED IN THIS SURPRISE FOR MY DESERVING WIFE MARIA. Thanks Harris. More

Purchase of a car Doug went above and beyond to help me purchase my car. He did a amazing job! Thank you so much!! I would highly recommend Doug to be your salesman. Doug went above and beyond to help me purchase my car. He did a amazing job! Thank you so much!! I would highly recommend Doug to be your salesman. Awesome guy! More