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Ryan Auto Mall

Buffalo, MN

4.9
5,713 Reviews
Ryan Auto Mall is a family owned and operated dealership, offering a complete range of new Cadillac, Chevrolet, Chrysler, Dodge, Jeep and Ram vehicles, along with a varied selection of pre-owned vehicles from all manufacturers. We are proud to serve the communities of Buffalo and Monticello, along with the twin cities of Minneapolis and St. Paul.
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911 Hwy 55 E

Buffalo, MN

55313

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Showing 5,713 reviews

July 05, 2017

New Jeep Cherokee We worked with Doug Rambow buying a new Jeep Cherokee. We are very satisfied with Doug and the dealership. Worked with us with what we wanted in a v More

by Sg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rambow
July 05, 2017

Very pleased with product. Very Pleased with product. Staff was very knowledgeable and professional. Definitely will come back in future for more Vehicals. Overall excellent ex More

by nmaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rambow
July 05, 2017

Purchasing the 2012 Jeep Grand Cherokee I really thank Ashley for staying on me about a vehicle I was looking for. She was very kind and caring after we exchanged messages from on line to t More

by Sharon Laughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Olson, Nick Johnson, Melisa Rokala
July 04, 2017

2017 Pacifica We originally looked at a pickup truck with Jeff. When we informed him we would not be purchasing that day, he didn't try to pressure us. I am sure he More

by Jim6687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Dornbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stifter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2017

Friendly and Professional I had my 12 year old daughter with me and she was treated like a friend. Tanner was very friendly and professional. He did not push us in any way. More

by LyndonR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Bonnema
July 02, 2017

Displeased with customer service. Dealer has lack of knowledge about GM incentives and did not know about 0% finance available or not for 2016 carryover model Cadillacs.I spent allot o More

by Ray Salazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Ryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Rambow
Jul 17, 2017 -

Ryan Auto Mall responded

Mr Salazar contacted us at a time when there were incentives available from GM on 2016 Cadillac models. Incentives included Cash Allowances and also low interest finance rates supported by the manufacturer. Our price included all cash incentives (in lieu of the low interest rates offered by the manufacturer) as this is most often what is chosen by our customers as it a greater discount. Mr Salazar agreed to purchase the vehicle on the final day of the incentive period, but then decided not to proceed with paperwork which would have locked in the promotions from the manufacturer. It was explained to him that the incentive period was ending and that there were no guarantees of the offers being extended. The following day, the manufacturer withdrew all incentive support from 2016 models, including the low interest financing option. When it was explained to Mr Salazar that this was the case he became agitated and realized that he should have proceeded instead of waiting to see what the new incentive period would bring. Under these circumstances, there is simply nothing the dealer can do. We are agents of the manufacturer and can only pass along incentives that the manufacturer has in place. Once they are expired, they are expired. While we wish we could have assisted Mr Salazar further into ownership of the Cadillac, there was nothing we could do to further assist him. The vehicle was then purchased by another customer within a few days. We apologize for any inconvenience caused.

July 01, 2017

2017 Equinox John our salesman was very good. He worked hard to show us every possible vehicle in our price range. He was knowledgeable, listened to all of our c More

by Rollin
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fuller, Josh LePage
July 01, 2017

Chevrolet Trax I was very pleased with Jeff Nelson (and Jake) who were excellent salesmen. Jeff was professional in my dealings with my purchase. Jeff is also a very More

by delphine45@live.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 29, 2017

buying my new 2018 Equinox Very helpful, made trading in old cars and buying my new car easy and not stressful. Would recommend Ryan Auto Mall and Tanner and Doug to all my frie More

by Galatis,B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Rambow, Tanner Bonnema
June 29, 2017

great Very good explained all things and showed how to work all functions, also car was spotless. . The best way is to find out for yourself! More

by rockand roller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Edmonson
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