Ryan Auto Mall

Best Employees Jeff & Shaun were great in accommodating my needs. I hadn't made an appointment for some updates but they fit me in and took care of them. I love th Jeff & Shaun were great in accommodating my needs. I hadn't made an appointment for some updates but they fit me in and took care of them. I love the service department. More

Bought a used truck over the Phone from Jeff Nelson Jeff was straight-up about the used truck, He was my eyes and ears on the deal . He was my nose too, He detected a slight smoke smell told me about it Jeff was straight-up about the used truck, He was my eyes and ears on the deal . He was my nose too, He detected a slight smoke smell told me about it then put it on the ozone machine for me and Its gone ! Drove 217 miles 1 way. Great experience! More

Buying a car from Ryan Auto was great Kevin Haugen was very helpful when we were looking for a car. He made everything go very smoothly. we would highly recommend him to our friends Kevin Haugen was very helpful when we were looking for a car. He made everything go very smoothly. we would highly recommend him to our friends More

Excellent customer service! We had looked at several trucks online and had driven a few at another dealer. However, my husband was never quite ready to make the big step and pur We had looked at several trucks online and had driven a few at another dealer. However, my husband was never quite ready to make the big step and purchase. So, after much looking he found his perfect truck @ Ryan's Auto Mall in Buffalo. Jon Shannon was our salesman and he helped us every step of the way. Explaining all the features of the truck, even putting on the new license plates himself. He made sure we talked to the Mopar sales woman about some extra features we wanted to add also. We formed a connection with Jon because he has a young family and grew up a farm on Wisconsin. He was patient and understanding with us, many qualities not easily found in a young man. We would recommend him to our friends, family, and neighbors. More

First time ever! - Success! Samantha was so friendly, helpful, and professional, and very patient. It took my husband and I a long time to make a decision. We will buy our next c Samantha was so friendly, helpful, and professional, and very patient. It took my husband and I a long time to make a decision. We will buy our next car from Samantha.Samantha and Ryan are the best! More

2014 Ram I have a 2014 ram 1500 with 5100 miles on it. Had to tow it into Ryan (I own a repair shop with my own tow truck) Was told that neither Chrysler nor R I have a 2014 ram 1500 with 5100 miles on it. Had to tow it into Ryan (I own a repair shop with my own tow truck) Was told that neither Chrysler nor Ryan will pay the tow bill. Went through steps to get this settled but nothing has been done as of 1 week. I have left 4 messages for Matt to call and find progress on the matter, but I have not heard from anyone yet. Matt did respond to this review and I am pleased to say that everything was taken care of. Thank You Matt!!! More

It was excellent It was my first time buying a car and Ryan was very helpful with helping me decide in which car to get. And explained all the paperwork very clearly. It was my first time buying a car and Ryan was very helpful with helping me decide in which car to get. And explained all the paperwork very clearly. More

Fabulous Experience I had a great experience working with Melisa on my vehicle purchase. She did a great understanding what I was looking for, and there was no pressure. I had a great experience working with Melisa on my vehicle purchase. She did a great understanding what I was looking for, and there was no pressure. The vehicle I wanted was not in stock, and she went to great lengths to find what I wanted. During the whole process she kept me up to date on the status of my request, and had no problems working on my timeframe. I would have no problem recommended her, or the dealership to someone looking for their next new car. More

Great Experience I had a great experience working with Doug Rambow! He came in on his day off for me and made sure I was getting the vehicle I wanted. I would highly r I had a great experience working with Doug Rambow! He came in on his day off for me and made sure I was getting the vehicle I wanted. I would highly recommend him. More

"Great Decision" This was my first vehicle purchase through Jake Jacobson but my parents have made 3 vehicle purchases through Jake and it won't be the last. I always This was my first vehicle purchase through Jake Jacobson but my parents have made 3 vehicle purchases through Jake and it won't be the last. I always get the feeling that all salesmen try to sell you a vehicle just to make a sale. I never got that feeling with Jake, he made sure if I didn't like a certain feature or it didn't have the features I wanted, he listened and found a vehicle that matched my every needs. He wasn't going to let me drive off the lot with a vehicle I was not 100% happy with. More