Ryan Auto Mall

cadillac purchase I worked with Steve on the purchase of my Cadillac.He showed me great customer care.And most importantly he was communicated efficiently with me over I worked with Steve on the purchase of my Cadillac.He showed me great customer care.And most importantly he was communicated efficiently with me over the phone and went ahead to meet all my expectations.I'm pleased to say that my overall experience with Steve was great.And I highly recommend any pontential buyers out there to work with Steve. More

Great People Great Service My husband researches everything we buy. He reached out to several "cities dealers" and got responses but not like he got when he sent inquires to Rya My husband researches everything we buy. He reached out to several "cities dealers" and got responses but not like he got when he sent inquires to Ryan Auto Mall. Not only did Ryan call him back promptly he asked a lot of good questions. He was the only dealer who had a van that we wanted washed and ready to look at. We ended up going with a new model instead of the used model we originally looked at. I definitely recommend Top notch sales person Ryan Keeney and all staff at Ryan Auto Mall. My only wish is that they aren't closer to Bloomington where we live. Sincerely, Kay More

Excellent salesman Kirk Crowell was very professional and knowledgeable about the car I was interested in. I would recommend buying a car from him. Thanks for listening Kirk Crowell was very professional and knowledgeable about the car I was interested in. I would recommend buying a car from him. Thanks for listening. More

oil change I was greeted at the door both times I came with a smiling employee who got my info anf took over quickly. I had an appointment 30 minutes from then I was greeted at the door both times I came with a smiling employee who got my info anf took over quickly. I had an appointment 30 minutes from then and my car was done in about 20 minutes. I was told I could return for the car wash, which I did later. That also went quickly. I was very satisfied. More

Proffessional and friendly We recently bought a used GMC truck from Ryan Auto Mall and we definitely would recommend them to friends and family. Steve Edmonson was our salesman We recently bought a used GMC truck from Ryan Auto Mall and we definitely would recommend them to friends and family. Steve Edmonson was our salesman and he was great! He was very friendly and went of his way to make sure that our car buying experience was a good one! Thanks Steve! We will be back someday for another vehicle! - Jesse and Amanda O. More

BEST CAR BUYING EXPERIENCE EVER I traveled over 500 miles to buy my Ram truck from Ryan Auto Mall. Trying to get the best deal on a truck that costs upwards of $60K combined with fin I traveled over 500 miles to buy my Ram truck from Ryan Auto Mall. Trying to get the best deal on a truck that costs upwards of $60K combined with finding one with the exact features and options took some time. Ultimately I called and spoke with Amanda Greenwaldt. We exchanged emails and we arrived on the rock bottom price. I called back to buy the truck and it sold that morning. Amanda went above and beyond to locate a similar vehicle for me. I had a specific day I was able to come in to make the purchase and that was now two business days away. Needless to say, she found the truck of my dreams, arranged for it to be transported to their dealership and got the ball rolling for the purchase. Financing was done over the phone. We flew in and got a ride to the dealership from a friendly employee. Amanda promptly greeted us and the truck was cleaned and in the indoor delivery area. We took a test drive and she went above and beyond to explain all the new technology in these vehicles. We then worked with Mitch Anderson in the finance department. Mitch was witty yet professional and polite during our entire visit. We spent less than two hours at the dealership and could not have been happier with the entire experience. I strongly reccomend Ryan Auto Mall for your car buying needs! You will get the best price and be treated to the way car buying is supposed to be. Thank you again to Amanda Greenwaldt and Mitch Anderson! More

We were looking for a 8 passenger Chevrolet Traverse for our family of 6. We drove three hours to Ryan Automall to meet Scott Goodmanson. As he was aware that we were coming down the vehicle that we were mo our family of 6. We drove three hours to Ryan Automall to meet Scott Goodmanson. As he was aware that we were coming down the vehicle that we were most interested in was prepped and ready to go. In all my years of car buying, I have never met a more personable and professional salesman. From the start, Scott seemed to have our interest as his main concern. He readily offered financing options and quickly had us in our new vehicle. We would recommend Ryan Automall in general and Scott Goodmanson in particular for any vehicle needs. More

New Jeep Purchase My experience was bittersweet. We were contemplating a new Jeep Wrangler and figured we would start with a local dealer to see if we could work someth My experience was bittersweet. We were contemplating a new Jeep Wrangler and figured we would start with a local dealer to see if we could work something out. We stopped in on a Thursday evening and met a salesperson. He was very nice and we spoke with him about the Blue Polar edition Jeep in the lot. He let us take it for a test drive with our three kids and all was going well. We started to ask a lot of questions about the vehicle and he seemed to have answers. We quickly realized that not all the answers jived and I got the impression that he did actually know the answer in many cases, but rather pretended to know. This was obvious when we asked him specific questions about removing the driver and passenger roof sections, removing the doors, the price discount (told us $4,000, but didn't state that had to be with a trade in) if the side steps came with the Polar package or were a separate option, etc. In each case, he gave us answers that ended up not being accurate. We could understand one inaccuracy, but the numerous errors quickly left us with a lack of trust in his answers. But, we remained optimistic it would improve. We left the initial meeting on Thursday and asked that the salesperson find out if there were other colors in the Polar edition (with similar options) in the area since my wife wasn't keen on the blue. He said he would look on Friday. I emailed and spoke with him to confirm this request on Friday morning and he said he would work on it. I also told him I wanted to know the financing rate and final price with the options we wanted. He took my SSN and said he would get back to me. I also asked that he have the blue, gray, and black Jeeps washed so my wife could stop by and look at them side by side Friday afternoon. I had to call back later in the day on Friday since I hadn't heard from him on any of my requests. He used excuses (personally, I hate excuses) for not having the cars ready or the numbers done, and then told me he wouldn't be in on Saturday. The issues continued into the following week with more and more challenges and we were ready to leave for another dealership (frankly, if it hadn't been a local dealer we would have left a lot sooner). After the lack of response and the errors in communications, I finally had to reach out to Lisa Stifter, who we know through mutual friends. She represented Ryan EXTREMELY well and promised to have our needs addressed. She worked with Rob Ryan who I eventually spoke with. Rob provided vehicle availability (which again was different than what we originally had been told) and we were able to work out a deal. He was very customer focused and addressed our needs and timeliness. Once we worked out a deal, we decided to work with another representative and he assigned Andy. Andy did a GREAT job of working through our needs and getting us into a new car. He knew the answers to the technical questions we had about the car and was very personable. We would definitely recommend Andy. The process was very bumpy and started out terrible, but it ended on a good note and we walked away happy with the purchase. I would love to give all "5"s in the scoring, but I would be lying and misleading you if I did. More

New car review Working with Ryan Chevrolet was a great experience. The staff was friendly and easy to work with, answered all our questions and best of all no pressu Working with Ryan Chevrolet was a great experience. The staff was friendly and easy to work with, answered all our questions and best of all no pressure sales. We feel we got a very fair price for our car. More

This is the third car I have purchased from Amanda Greenwaldt; I bought the 2012 Dodge Avenger. She is very professional and an absolute pleasure to deal with. She goes above and beyond to make the pr Greenwaldt; I bought the 2012 Dodge Avenger. She is very professional and an absolute pleasure to deal with. She goes above and beyond to make the process as painless as possible. I will continue to send her more referrals and see her for all of my future car needs. Thank you so much Amanda; you are AMAZING! Thank you, Paula Sklenar More