Ryan Auto Mall

Best dealer ship I have dealt with to date. Everyone was very friendly and enthusiastic which made the whole experience easy and fun. I will definitely recommend Ryan to my friends and family. very friendly and enthusiastic which made the whole experience easy and fun. I will definitely recommend Ryan to my friends and family. More

I was there for an oil change. I go that far for an oil change or any service because I trust the service there. I always feel that Ryan is happy to have my business. Nancy Herron change or any service because I trust the service there. I always feel that Ryan is happy to have my business. Nancy Herron More

We are a heating contractor that was in need of a new installation vehicle. We put the word out that we were looking for new or used. Scott Goodmanson responded quickly with several options to choose fr installation vehicle. We put the word out that we were looking for new or used. Scott Goodmanson responded quickly with several options to choose from. He steered us in the right direction for our company. Making it very easy to purchase a new truck. We worked with Lisa Spifper as she walked us through Ryan's service center and all the services they offer. Made us feel very comfortable working with Ryan in Buffalo. Then we met with Mitch Anderson with regard to financing. It was easy, non threatening and he was very thorough. The entire team was great to work with. We are very happy with our purchase. Thank you Ryan Auto Mall! More

From the moment my wife and I walked through the From the moment my wife and I walked through the dealership door, Kirk Crowell made us feel very comfortable. We had no intention of buying a car From the moment my wife and I walked through the dealership door, Kirk Crowell made us feel very comfortable. We had no intention of buying a car that day. It had been close to twelve years since we had visited a dealership to check out cars. Money is still tight and with it's price point, we thought the new Avenger might be the car for us. Although a nice car, going from the large Concorde we own to the Avenger was quite a difference. (much smaller) Kirk went out of his way to answer all our questions and then suggested us to look at the Chrysler 200. He told us up front that it will be a little higher but still in our budget. We took one out for a test drive and yes, the car had a much better feel to us. It was well appointed and seemed much closer in style and comfort that we are accustomed to. Although not a Chrysler 300, This was like a slightly smaller version of it and at a price we could afford. Now we had some decision making to do. Like I said before, we were not intending to buy a car today and we didn't. Our 2002 Concorde still runs well and looks pretty good. Were not in a hurry to buy a car. We told Kirk that we needed some time and he was very compassionate about our needing time. He understood and we never felt pressured by him or anyone an the dealership. He printed off information on the 200 we test drove. We went home and I scoured the Internet on the Chrysler 200 and even contacted a couple other metro dealers on pricing. I even got a hold of a family car broker who did a lot of checking. He called me back and said Ryan Auto Mall is giving you a pretty good deal I can only get to within $500. "Wow", I thought to myself. They are giving us the best price around with all the Chrysler and their dealership incentives available . I asked my wife "You want to buy a new car?" "I don't think we can do any better anywhere else" I called Kirk and asked if the car was still available and it was. We drove it home the following evening without any buyers remorse. Kirk Crowell made buying our new Chrysler 200 relatively painless for us. Much better than anticipated. I really think it's worth your time to stop into the Ryan Auto Mall in Buffalo and give Kirk and the team the chance to earn your business. They did a great job. More

Andy was awesome but the wait that I had to do for finance was really long but happy with the vehicle and would come back for sure finance was really long but happy with the vehicle and would come back for sure More

The cew at Ryan came through again as always. I had some after market things put on and everything was taken care of .Keep up the good work. after market things put on and everything was taken care of .Keep up the good work. More

Was told about a coolant leak, which is actually a transmission cooler leak which i knew about, both fluids in this truck are red, but a service shop should be able to tell the difference right away i transmission cooler leak which i knew about, both fluids in this truck are red, but a service shop should be able to tell the difference right away if i can... service advisor talks to you like your an idiot, been buying dodge trucks for years and amm sure i know alot more than she does... how can you be an advise people on vehicles when you dont know anything about them? i would not reccomend this dealership... it was closer than where i bought the truck so i tried it but guess ill have to go back the the no fail ABBANY CHRYSLER CENTER. More

I worked with John Fuller looking for a good car. He helped me find the perfect car for my life. And the best part was he got it to me at a good price. I even did a ton of my own research on the price a helped me find the perfect car for my life. And the best part was he got it to me at a good price. I even did a ton of my own research on the price and car that he recommended and it all checked out. I have been so happy with my car ever since I purchased it. I would recommend working with him because he is honest and will try and find you the best deal possible! More

Andy Frechette and the other members of Ryan were very friendly and wanted to work with us when we were in to trade our truck for a new one! Thank you for the great service! friendly and wanted to work with us when we were in to trade our truck for a new one! Thank you for the great service! More

This is the 3rd vehicle we have purchased through Jake Jacobson at the Ryan Auto Mall. Jake exemplifies excellence in customer service. His no pressure approach with an honest opinion is greatly apprecia Jacobson at the Ryan Auto Mall. Jake exemplifies excellence in customer service. His no pressure approach with an honest opinion is greatly appreciated and has earned our respect, trust, and loyalty with our vehicle purchases; and a shout out to Greg Christopher for quickly handling the finances and paperwork. More