Rydell Chevrolet Northridge

I am beyond disappointed and frankly furious with the way I was treated at this dealership. From the moment I called to schedule an appointment, the red flags were obvious. The receptionist informed me there I was treated at this dealership. From the moment I called to schedule an appointment, the red flags were obvious. The receptionist informed me there were no openings for over a week—fine, I waited. But when I finally brought my truck in, I was told by the service consultant that they wouldn’t even look at it for another 5 to 7 days. Are you serious? Why even have an appointment system if your idea of “service” is letting a customer’s vehicle sit in your lot for a week untouched? Why not have people bring their vehicles in when you’re actually ready to work on them? That’s basic logistics and customer respect—something clearly lacking here. When I questioned this absurd and completely inefficient process, I was rudely dismissed. The service consultant brushed me off like I was an inconvenience for daring to ask for a reasonable explanation. His response? “That’s just how we do things.” No effort to explain, no accountability—just a smug suggestion to take my vehicle elsewhere. In fact, he literally gave me the name of another dealership, like my business meant absolutely nothing. Well, message received loud and clear: Rydell Chevrolet does NOT value its customers, does NOT believe in good customer service, and has NO problem sending people away instead of trying to resolve an issue or provide even basic respect. This is hands down the most infuriating and unprofessional experience I’ve had at any dealership. If you care about your time, your vehicle, and being treated like an actual human being, take your business somewhere else. Anywhere else. More

Made us feel like family and at home treated with respect and staff very professional and staff very professional More

Excellent costumer services,I get my appointment for the next day,my car was ready before one hour and a half. next day,my car was ready before one hour and a half. More

Fred and Vic are awesome! They did all they could to give me the best deal and hooked me up with an awesome truck! Thank you so much! They did all they could to give me the best deal and hooked me up with an awesome truck! Thank you so much! More

Isaac was an amazing and honest salesman, and I was overjoyed to receive my car after only waiting about a month and a half. overjoyed to receive my car after only waiting about a month and a half. More

Personable, timely, and professional. No hassle, honest business that gives you a great deal, with peace of mind. No hassle, honest business that gives you a great deal, with peace of mind. More

I am a loyal Rydell Chevrolet customer for several years. They never disappoint! I get the best service from Armen. He’s my go to guy. He’s explains everything so clearly and I always feel like I’m getting a They never disappoint! I get the best service from Armen. He’s my go to guy. He’s explains everything so clearly and I always feel like I’m getting a great deal. I just got my 2025 Chevy Equinox and I couldn’t be more satisfied and confident in my purchase. Armen is kind & works hard to make his customers happy. More

Great experience. Bob was a very good salesman to work with. Would recommend using him. Bob was a very good salesman to work with. Would recommend using him. More

Offer a loaner/rental for lifetime customers regardless of the age and mileage of car of the age and mileage of car More

3rd vech. from Rydell. Always a good experience that's better each time. I really appreciate the low-pressure approach. Thank you everyone. from Rydell. Always a good experience that's better each time. I really appreciate the low-pressure approach. Thank you everyone. More