Rydell Chevrolet Northridge - Service Center

They quote one price for regular service and get charged something else. when you bring it up, they panic and go back to the price that they quoted you, but this has been going on for a while now something else. when you bring it up, they panic and go back to the price that they quoted you, but this has been going on for a while now More

I have been a customer for 20+years and Service was always very good and right the first time. always very good and right the first time. More

I had an oil change appointment at Rydell Chevrolet, and it took 3 hours and 30 minutes to get it done, even with an appointment scheduled. The wait felt quite long, and it made me wonder how much longer it it took 3 hours and 30 minutes to get it done, even with an appointment scheduled. The wait felt quite long, and it made me wonder how much longer it would have taken without an appointment. The service itself was fine, but I think they could improve the efficiency to better accommodate customers’ time. More

Two panels had to be repainted because the factory did a poor job and the battery was losing voltage.. The car was being wrapped in PPF when identified. The dealer graciously picked it up from the PPF shop, poor job and the battery was losing voltage.. The car was being wrapped in PPF when identified. The dealer graciously picked it up from the PPF shop, who left the affected panels unwrapped. After almost 2 weeks, the car was returned, with no paperwork from the dealer. Only the paperwork from my PPF shop, which was in a nice plastic folder was in the car.. The two who returned it said the battery had to be replaced. But all my memory settings were still intact. Maybe it has a secondary battery to retain those? I also found 2 ripped pieces of brand new installed PPF on the passenger side door, and on the corner in the door seam. So both the passenger side door and rear quarter panels will have to be re-wrapped, probably at a personal expense of $2K because I can’t trust that dealer with my car. Yes, you understand correctly, it was just wrapped, and they picked it up directly from the PPF shop, and now I have to repair the newly applied PPF on those 2 panels at a cost of ~$2K. More

Very professional! Great dealer, they take care of you and your car. All services that were requested were completed in a timely manner. Great dealer, they take care of you and your car. All services that were requested were completed in a timely manner. More

Wonderful customer service. Thank you Chris. Was able to come in the same day I called. Thank you Chris. Was able to come in the same day I called. More

Exelent atention and exelent service Im very happy with Rydell. We are very satisfied and I glad to recomend to my family and friends. Rydell. We are very satisfied and I glad to recomend to my family and friends. More

David kept me informed on everything. Unfortunately, the alignment rack was broken, so I couldn't get my alignment done today, but everything else was taken care of promptly. I will bri Unfortunately, the alignment rack was broken, so I couldn't get my alignment done today, but everything else was taken care of promptly. I will bring my Blazer back as soon as the rack is fixed. Thank you David, and thank you also to Chris for your help! More

The overall experience was good but would’ve been better. I was waiting for quite a while and the staff was not quick to help. Rene was super helpful and even asked staff to help me out while he was with an I was waiting for quite a while and the staff was not quick to help. Rene was super helpful and even asked staff to help me out while he was with another customer. The staff simply ignored and I had to wait for Rene to help me out. Rene was professional and helpful! Once they took my car in for service, it was ready much sooner than expected. More

Very good experience, Jim Murphy and the team went and beyond in being helpful and accommodating beyond in being helpful and accommodating More