Rydell Chevrolet Northridge - Service Center

Ken Moore (Service Consultant) at Rydell Chevrolet Northridge was professional and pleasant! Ken ensured that I was satisfied with the service, include getting me a rental car, since my car was going Northridge was professional and pleasant! Ken ensured that I was satisfied with the service, include getting me a rental car, since my car was going to take time to get repaired. More

Their Service Dept. staff is top notch and efficient, Never any issues with addressing service needs. staff is top notch and efficient, Never any issues with addressing service needs. More

I’m giving a 1 star rating to do how I received my car when I picked it up. I will start by saying the service rep Chris who helped me out was great. When I got my car back, there was oil left on the stee when I picked it up. I will start by saying the service rep Chris who helped me out was great. When I got my car back, there was oil left on the steering wheel and center console. Additionally, I’ve had my car for over a week and still the car smells like oil. I was also given my car back with the plastic and paper left in the car. I understand I can’t expect to have a cleaned vehicle when I receive it back but to know that a service tech drives it without gloves and leaves oil in the car is disappointing. I ended up paying. $200 to have it detailed. I understand I could have brought it back to ask for it to be cleaned however that’s time consuming, and I didn’t trust that it would be handled the way it should be. The service tech need to do better and ensure this doesn’t happen again. Again, this has nothing to do with the Service Rep Chris. He was the positive experience I had. More

Everyone was kind, professional and pleasant. I was offered a ride if I needed one, which I did not. They were concerned with my wellbeing. I was offered a ride if I needed one, which I did not. They were concerned with my wellbeing. More

It was great as pee usual . Hassle free and very timely . Friendly and attentive. 5* Hassle free and very timely . Friendly and attentive. 5* More

Fernando always takes care of me and Donnie is great also You guys are the best. You guys are the best. More

The people very professional but, service dept is always very busy. I had a 9:30 appt and they didn’t get to my car until almost 3:30 and that because I called at 2:30 to check in the status of my car. very busy. I had a 9:30 appt and they didn’t get to my car until almost 3:30 and that because I called at 2:30 to check in the status of my car. More

The experience was excellent I was in and no out in m no o time o time More

Joe was amazing and got my daughter's Volt back days before it was promised. I will return for sure. before it was promised. I will return for sure. More

It takes too long to fix the problem and didn’t check if problems solve and we pick it before arriving home problem starts again we had to take back to dealer problems solve and we pick it before arriving home problem starts again we had to take back to dealer More