Rydell Chevrolet Northridge - Service Center
Northridge, CA
313 Reviews of Rydell Chevrolet Northridge - Service Center
Brought car in for 5 recalls to be done and nothing else. Was told it would be 5-6 hours it ended up being over night. They also did an oil change that I didn’t ask to have done and I explained that to them, Was told it would be 5-6 hours it ended up being over night. They also did an oil change that I didn’t ask to have done and I explained that to them, but they billed me anyways. The lady that my daughter went to check in with was rude and told her to just wait by the car. So after 15 minutes of waiting she went in again after many others with out appointments we helped. She went back in and got the same response. After waiting an added 15 minutes a service writer came out and took care of the check in. I won’t be back. More
The salesman Jaime Garcia did everything he could to clean up what was a nightmare purchase/delivery at best. One of the things that sticks in my mind was the owners demand that I pay an additional 5,00 clean up what was a nightmare purchase/delivery at best. One of the things that sticks in my mind was the owners demand that I pay an additional 5,000.00 "in stock fee" for the car I had to settle for that they had in stock because the original purchaser cancelled her/his order. All said this Dealership is not the place purchase a vehicle that has a MSRP of 144K that you end up paying them 180K+ for, with improperly installed dealer options that are damaged, vehicle neglect inside and out (they left the windows open in a humid environment and the water stained the inside of the windshield that you can't get to now without taking the windshield out!) and an owner/mgmt who won't even speak to you! More
Jim, my Service advisor always does a great job. That’s why I bring my vehicle for service at Rydell. I also bought my vehicle from Rydell. That’s why I bring my vehicle for service at Rydell. I also bought my vehicle from Rydell. More
I waited 30 minutes in my car for a service advisor to check me in and no one ever came!! I asked one of the service workers to get me help he said he did twice still no one came! I happen to see a servic check me in and no one ever came!! I asked one of the service workers to get me help he said he did twice still no one came! I happen to see a service advisor come out and when i asked for helped he said " i was welcome to leave". I never felt so discriminated in my life! Every other car that came after me was assisted and again no one even got to me!! This dealership is full of racist people i will never ever go there again! If i could give it a zero i would. Terrible service. More
Quick and Easy Service! Making the appointment was simple. The 5,000 mile service was quick and easy. My service advisor was professional and knowledgeable. Everything went Making the appointment was simple. The 5,000 mile service was quick and easy. My service advisor was professional and knowledgeable. Everything went better than expected. Thank you! More
Great service The service advisor Joe Mendoza was very knowledgeable and helpful. The technician fixed both of my problems on my 2014 Volt. Great car, great servi The service advisor Joe Mendoza was very knowledgeable and helpful. The technician fixed both of my problems on my 2014 Volt. Great car, great service. More
good service advisor John(my service adviser) went above and beyond to correct a few issues that occurred with my car during the time the dealership had it. John(my service adviser) went above and beyond to correct a few issues that occurred with my car during the time the dealership had it. More