Rydell Chevrolet Northridge - Service Center
Northridge, CA
793 Reviews of Rydell Chevrolet Northridge - Service Center
Ken provided exceptional customer service. I had a few open recalls; and this Service Department was able to fit me in same day & take care of these issues. I was referred by a friend that re I had a few open recalls; and this Service Department was able to fit me in same day & take care of these issues. I was referred by a friend that recently bought a new vehicle here. Because of my experience, I plan on buying my next truck here when the time comes. Friendly professional people who go the extra mile and take care of customers will get my business every time. More
Thank you for your help and support. I am honored to have a chance to purchase the vehicle from you. I am honored to have a chance to purchase the vehicle from you. More
Very prompt , efficient and courteous experience at Rydell. David was very professional and accommodating. All other Service representatives were excellent as well - highly recommend Rydell service, Rydell. David was very professional and accommodating. All other Service representatives were excellent as well - highly recommend Rydell service, it is top-notch! More
We were assisted by Armen, and the service was excellent. He was very attentive, explained everything clearly, and helped us choose the perfect vehicle for our needs. The entire process was smooth, with no p He was very attentive, explained everything clearly, and helped us choose the perfect vehicle for our needs. The entire process was smooth, with no pressure, and we felt fully informed throughout. Armen was professional, helpful, and made the experience truly enjoyable. Highly recommend asking for him! More
I was extremely disappointed how my service visit was handled. I made an appointment a week in advance, came on time, and cleared my schedule. I dropped my car off at 0830 for brake replacement and oil c handled. I made an appointment a week in advance, came on time, and cleared my schedule. I dropped my car off at 0830 for brake replacement and oil changed. At 1752, I hadn’t heard from anyone and knew service closed at 1800. I called and I was told “they didn’t get to it, we’re going to have to keep it until tomorrow, is that ok?” To which I replied, absolutely not, I have to work tomorrow. Not once was I text, called, emailed to let me know that my car was just sitting there ALL DAY and nothing had been done. It was a huge inconvenience and infuriating. When I arrived 10 mins later, they told me they were able to do the oil change. They then proceeded to charge me for it which added insult to injury. It was disappointing all the way around. I’ll just take my car elsewhere. More
Customer service and Ken Moore were great. Kept me informed of what was going on with my vehicle. Everything went smoothly and communication was great. I have been going to Rydell for years. Kept me informed of what was going on with my vehicle. Everything went smoothly and communication was great. I have been going to Rydell for years. Reliable and trusworthy. More
I have been with Rydell's for years and Mike Arustamyan is a great leader in the Service Center. I appreciate all the expertise that his group does for my Chevy Impala which is why it is in "tip top shape is a great leader in the Service Center. I appreciate all the expertise that his group does for my Chevy Impala which is why it is in "tip top shape"! Thanks so much for servicing my car all these years and may it go on and on and on!! Bravissimo to all at Rydell's Chevrolet!I have been with Rydell's for years and Mike Arustamyan is a great leader in the Service Center. I appreciate all the expertise that his group does for my Chevy Impala which is why it is in "tip top shape"! Thanks so much for servicing my car all these years and may it go on and on and on!! Bravissimo to all at Rydell's Chevrolet! More
Only because Fernando is the best in Service! He made the process so easy and did everything needed under warranty as effectively as possible. He made the process so easy and did everything needed under warranty as effectively as possible. More