Rydell of Independence
Independence, IA
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I'd been waffling about getting a new truck, & Brianna Close was very helpful in suggesting some used trucks even though I hadn't committed to a purchase. Once I DID commit, she was even MORE helpful in Close was very helpful in suggesting some used trucks even though I hadn't committed to a purchase. Once I DID commit, she was even MORE helpful in narrowing down the options until we found the right one. Also very patient adding Ford Pass to my very stupid smart phone. Brianna's an excellent communicator & very knowledgeable about the vehicles available. She works very hard to learn what you are looking for & to find that vehicle. Kyle (manager) was also very helpful filling in when Brianna was unavailable & showing us a few options & looking at our trades. Brian (finance) was great in getting us through all the paperwork & warranty options. More
The service advisor, Ann kept me informed throughout my service appointment. Even caught a mistake before I even paid my invoice. The cashier was very accommodating. service appointment. Even caught a mistake before I even paid my invoice. The cashier was very accommodating. More
Very nice salesman, not pushy. Helpful and knowledgeable. We didn't end up buying that day, but weren't made to feel like we wasted their time. Still in contact and still looking. Helpful and knowledgeable. We didn't end up buying that day, but weren't made to feel like we wasted their time. Still in contact and still looking. More
Dustin Boardman hasn't been with Rydell that long but we would like to thank him for being a exceptional young man who we found to be very knowledgeable and honest with us. He was polite and did what he co would like to thank him for being a exceptional young man who we found to be very knowledgeable and honest with us. He was polite and did what he could for us, will be happy to call on him when purchasing our next vehicle. More
Jeff Haight has a great personality and knowledge of auto's. All of Rydells staff are nice and accommodating. Would definitely go back again. auto's. All of Rydells staff are nice and accommodating. Would definitely go back again. More
Do not buy from these people. I bought a brand new 2019 Ford Mustang off the showroom floor just to find out it has had the hardware in the front clip replaced and the hood repainted after 3000 miles the p Ford Mustang off the showroom floor just to find out it has had the hardware in the front clip replaced and the hood repainted after 3000 miles the paint started to fad. They will not stand behind what they sell now I had to pay out of my own pocket to have the hood fixed. More
They were great to work with and made the car buying process very easy. I would definitely recommend them to anyone who is in the market for a new vehicle. process very easy. I would definitely recommend them to anyone who is in the market for a new vehicle. More
Great car buying experience. It was stress free. Definitely recommend shopping here. I have referred friends. They have great inventory. Great customer service. There was no price haggling and no Definitely recommend shopping here. I have referred friends. They have great inventory. Great customer service. There was no price haggling and no pressure. More