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Rye Subaru - Service Center

Rye, NY

4.7
871 Reviews

871 Reviews of Rye Subaru - Service Center

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July 18, 2023

Paula Mejia paid close attention to the problem I was having and communicated well with the technician and me. Things seem to be resolved, but Paula gave me instructions about what to do if if this occur More

by BTNASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Rye Subaru responded

Thanks for sharing your experience with Paula at Rye Subaru! We will pass along your compliments. Please let us know if there's anything else we can do for you in the future!

July 14, 2023

It was an easy, comprehensive, professional, and friendly service visit. Drop off and pick up was exceptional. More

by MILLHIPPIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

July 13, 2023

High fee of $198 just to look at the vehicle. I won’t be returning More

by ADANVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Alvarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Rye Subaru responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one please contact me directly; Eric Pagan, General Manager at (914) 967 6300 or by email at epagan@ryefordsubaru.com.

July 13, 2023

Sebastian Alvarez is extraordinarily helpful and made the process more manageable and stress-free. I will be continuing any and all future service through him. More

by alehr1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sebastian and our team, and we look forward to working with you again.

July 12, 2023

Very helpful. Kept me informed. I would appreciate an ability on the online registration form to add wish to wait for vehicle and a dialogue box in which to enter More

by DEB3348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

July 09, 2023

Very supportive and efficient. I appreciated how quickly she took care of my problem and how easy she made it for me. Thank you! More

by GLORIA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 05, 2023

I feel happy the service that Miss Paula Mejia did for me. She help me with all my issues with my car. Appreciate. More

by EDGARBLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Rye Subaru responded

Thank you for the kind words for Paula in our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 02, 2023

Sebastion very helpful the lady who seemed to be in charge dismissive & rude valet very good More

by KELCOW23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Rye Subaru responded

It's great to hear that Sebastian was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

June 28, 2023

Sebastian was thorough and attentive to detail. He went above and beyond ensuring my car was inspected to the T. He is kind and patient and the only person you need to visit at Subaru service in ry More

by JASMINE.CAMPBELL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Rye Subaru responded

Thank you, Jasmine, for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad Sebastian was able to help, and we hope to see you again!

June 22, 2023

Very satisfied with sales rep. Ronnie and support staff. Second purchase from Rye Subaru. Would recommend to friends and family. More

by LEEBRIANK
Recommend Dealer
Yes
Employees Worked With
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Rye Subaru responded

Thanks for sharing about your experience with Ronnie and our team here at Rye Subaru. We appreciate your business and hope to see you again soon!

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