Rye Subaru

They are very responsive to my maintenance needs. Barry, the service manager has been quite helpful. Barry, the service manager has been quite helpful. More

The dealer took my car for service. I was told I needed.breaks and an engine upgrade. She told me the engine upgrade would be $210. But she would waive the cost since I had the breaks r I was told I needed.breaks and an engine upgrade. She told me the engine upgrade would be $210. But she would waive the cost since I had the breaks repaired. I called the dealer in Riverhead and they told me this is a standard service that is free of charge. This upgrade is the responsibility of Suburu. The Rye dealer was not truthful. More

They are always Professional and friendly. They always make it easy to get appointments, and they are flexible. They always make it easy to get appointments, and they are flexible. More

Excellent service by Tamar Thomas who is very friendly, professional and reliable with clear explanation on services provided and will be needed in the future which enhanced our trust on Subaru. Great to f professional and reliable with clear explanation on services provided and will be needed in the future which enhanced our trust on Subaru. Great to find Express services now available without appointments needed and video by technician is very helpful with nice clean waiting room. More

My tire pressure light was on. The tire was not flat and I had recently had the pressure checked in my tires to be OK. So, I knew something was wrong. I drove from Brooklyn to Rye The tire was not flat and I had recently had the pressure checked in my tires to be OK. So, I knew something was wrong. I drove from Brooklyn to Rye Subaru because they are the ONLY ones I trust with my car. They took a nail out of my tres and patched it. Tamar explained everything to me in a very caring manner. They sent me a video of the issue. I will continue to use Rye Subaru exclusively as long as I own a Subaru!! More

It’s nice to get there and wait for car. .it’s clean .and Friendly .it’s clean .and Friendly More

Tamar is kind and helpful. Making the drop-off and pick-up experience easy. The link to the service appointment with video is terrific! Great to see and hear the details fro Making the drop-off and pick-up experience easy. The link to the service appointment with video is terrific! Great to see and hear the details from the technician. Thank you Rye Subaru! More

Service staff is always extremely helpful, polite, and professional. They always explain everything fully and it seems. I never have to wait. I’m going to the dealership for years. They have earned my bus professional. They always explain everything fully and it seems. I never have to wait. I’m going to the dealership for years. They have earned my business.. More

Everything was easy and great customer service person was great with everything would recommend service was great with everything would recommend service More

Found out we have an oil leak that will cost 5k to repair. We were told that oil leak was communicated to us after oil consumption test was done. This is not true or we would have booked a follow up repair. We were told that oil leak was communicated to us after oil consumption test was done. This is not true or we would have booked a follow up appointment right away. We were told all clear by three different sources. The report after oil consumption test was that we were all clear period. Our car has been in this shop numerous times for oil light- both at Subaru Stamford and Rye. We brought in more times than we can count, just look at the records. It's why we insisted on oil consumption test. This model has had a recall that we were never notified of even as we brought the car in time and time again. Oil consumption test only happened because we learned of it second hand, now we need a 5k repair. Given the repair and maintenance history of this car, we will never buy a Subaru again. It's been a oil-light-leak headache from day 1 and plan to post that on every social media source I can. The Subaru customer-caring vibe is a big lie. More