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Rye Subaru - Service Center

Rye, NY

4.6
332 Reviews

332 Reviews of Rye Subaru - Service Center

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October 01, 2022

Everything was good. The salesman is friendly. Thank God that the parts are made in Japan. More

by CHELY1966
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

Rye Subaru's service department swiftly resolved an issue that another dealership had been unable to. More

by SHANSJ57
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Glen
Sep 29, 2022 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 29, 2022

Routine service has been efficient. I have not needed any major repairs yet. Overall, satisfied. More

by LFALTZ
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 28, 2022

The staff is excellent, notably Paula Mejia who helped me navigate a situation with the auto body shop and Chubb. I am very appreciative of your staff's professionalism. More

by CAROLSTACKS345
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
paula Mejia
Sep 29, 2022 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 28, 2022

The service was great. It was done on a timely manner and in a professional way. More

by BOBYGG
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
None of these
Sep 29, 2022 -

Rye Subaru responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

September 28, 2022

Quick and friendly service extremely helpful. Definitely would recommmend Rye Subaru to anyone looking for an amazing dealership for sales and service. More

by POOHWILSON
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 22, 2022

People are very nice and knowledgable. I have a 2019 Subaru Ascent and I have had nothing but a great experience. More

by PREED52167
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new 2019 Ascent! We will share your comments with Sebastian and our team, and we look forward to working with you again.

September 20, 2022

We own two Subarus. We purchased a 2017 Forester and a 2019 CrossTrek from Rye Subaru and we are very pleased with the support from this dealership. More

by dickkline
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ferits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

September 16, 2022

Fine service and friendly people. Nice location too in Rue, NY. I always recommend them to people. More

by Penny
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2022

Problem I identified not fixed after I was there 2. 5 hrs. Told all ok then realized it wasn’t. Never fixed. More

by shochman
Customer Service
Quality of Work
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
DK who serviced car.
Sep 18, 2022 -

Rye Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

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