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This rating includes all service center reviews, with more weight given to recent reviews.
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789 Reviews of Rye Subaru - Service Center
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May 14, 2021
Competent, courteous, professional people. I was greeted and my car was immediately taken for service. I would highly recommend bring your here for service regardless where you purchased it. and my car was immediately taken for service. I would highly recommend bring your here for service regardless where you purchased it. More
by JPUGLIA375
Verified CustomerEmployees Worked With
Annie Amorosana
May 05, 2021
Excellent customer service. Immediate greeting upon arriving Was notified when car was ready Thus was first visit since I purchased the car. Thank you all very much arriving Was notified when car was ready Thus was first visit since I purchased the car. Thank you all very much More
by AEROURSULA
Employees Worked With
Other Employees :
Veronica Carosella, Eric Pagan, Michael Ferits, Maggie Ray
April 26, 2021
Had a good experience on the whole but slightly concerned that my 30k service did include a rear windshield wiper which clearly needed to be replaced that my 30k service did include a rear windshield wiper which clearly needed to be replaced More
by PEDORELLA
Employees Worked With
Not sure
April 26, 2021
Very pleased with the service department. Jay listened, called me that the car needed rear brakes and a new serpentine belt. Let me keep the loaner overnight. They’re very accommodating and reasonable with called me that the car needed rear brakes and a new serpentine belt. Let me keep the loaner overnight. They’re very accommodating and reasonable with the service pricing. More
by JOELDW
Employees Worked With
Jay
April 23, 2021
efficient, intelligent, organized service done quickly with a smile at the right price. My service appointment was completed within a few hours and they took the time to show me how to use the controls & with a smile at the right price. My service appointment was completed within a few hours and they took the time to show me how to use the controls & settings in my car. More
by DIANE16
Employees Worked With
April 17, 2021
Came in for an oil change and servicing for two recalls. I felt that Rye Subaru seemed very professional through the process - from making the appointment thru return of the car. The waiting area was comf I felt that Rye Subaru seemed very professional through the process - from making the appointment thru return of the car. The waiting area was comfortable, and has wifi, which was helpful . While waiting, I observed that the staff was very professoinal with all of the other customers who came in, even when dealing with unexpected problems. More
by J Y
Employees Worked With
not sure
April 16, 2021
Had several issues that needed to be addressed immediately and Rye Subaru was very accommodating! Glenn contacted me immediately to discuss the problem and explained the problem in detail. immediately and Rye Subaru was very accommodating! Glenn contacted me immediately to discuss the problem and explained the problem in detail. More
by DORIZZ
Employees Worked With
Glen Bolinger
April 15, 2021
Service was exceptional. Kind and sensitive to customers needs. Car came back running very well as usual, thanking your service manager for being so willing to help needs. Car came back running very well as usual, thanking your service manager for being so willing to help More
by Mary
Employees Worked With
Lester Li
April 14, 2021
The Service reps were wonderful. Very helpful and considerate. However, the work done was sloppy. I was having the Takata airbag replaced. After I picked up the car and got it home, the button on th considerate. However, the work done was sloppy. I was having the Takata airbag replaced. After I picked up the car and got it home, the button on the dashboard that pops open the trunk wouldn't work. I brought it back and they fixed it. the next day I realized that the glove box door wasn't operating properly so I had to bring the car back again, and it was fixed. the people were great but I should not have had to go back to the Service Center twice for problems that resulted from a recall resolution. More
by LOSCHIAVO
Employees Worked With
Erik Estrada, Glen ?
