Rye Subaru - Service Center

I was promptly attended to, and greeted with courtesy by the service advisor. Upon arrival, the check-in process was very easy. The service was great as always. the service advisor. Upon arrival, the check-in process was very easy. The service was great as always. More

I am the owner of 7 or 8 outback Love the car the I am the owner of 7 or 8 outback Love the car the dealers two I have dealt with leave much to be desired They did not have me scheduled for my appo I am the owner of 7 or 8 outback Love the car the dealers two I have dealt with leave much to be desired They did not have me scheduled for my appointed although I called and made one The did “ squeeze” me in Constantly trying to get me to leave my car for a simple oil change and tire rotation which I refuse to do More

Not happy. Was charged $150 for dealership to road test my Crosstrek and tell me the brakes are fine. Brake pedal is soft and too low. I have a valid warranty which "doesn't cover brakes". I understand it my Crosstrek and tell me the brakes are fine. Brake pedal is soft and too low. I have a valid warranty which "doesn't cover brakes". I understand it shouldn't cover normal brake pad/rotor wear and tear. But, to charge me $150 to drive my car around the block and tell me they don't think there's a problem? Not good, honest customer service, in my opinion. Will be going elsewhere from now on... More

In for inspection and out in 45 minutes. Can’t be any better. Called for the appointment got the time I wanted and job was done quickly. better. Called for the appointment got the time I wanted and job was done quickly. More

Michael Ferits Suburu is lucky to have him 25 word is a joke I’m not happy to continue because of your stupid request because I want to show how much I appreciate mr Ferits a joke I’m not happy to continue because of your stupid request because I want to show how much I appreciate mr Ferits More

Our experience overall was very good, starting with the service adviser. The one complaint that we have is that the technicians use the radio and do not return it to the way they found it. We then have service adviser. The one complaint that we have is that the technicians use the radio and do not return it to the way they found it. We then have to go through all sorts of digital hoops to get back to where we want to be. On occasion, that is also true for dashboard settings. More

Very pleasant and courteous staff. I received a courtesy call before additional service was performed. Car was done in a timely manner. I recommend this service center. call before additional service was performed. Car was done in a timely manner. I recommend this service center. More

Pleasant service on a busy day.Staff was attentive, Pleasant service on a busy day. Staff was attentive, work is to soon to judge but expect it to be satisfactory. been coming to Rye Subaru for ov Pleasant service on a busy day. Staff was attentive, work is to soon to judge but expect it to be satisfactory. been coming to Rye Subaru for over ten years curious about what seems to be change in management More

This service appt. was fine. The service was for two safety recalls and I added some regular maintenance. All things considered I didn't have a long wait. I was permitted to stay and wait. The area was safety recalls and I added some regular maintenance. All things considered I didn't have a long wait. I was permitted to stay and wait. The area was clean and pretty quiet. The service reps were friendly and informative. I just wish they would put all the settings on the car back the way I had them. More

Clean and comfortable, as well having efficient, pleasant and courteous staff. I had to wait for my vehicle and really appreciated the coffee station, but missed having the news on the TV and the New York Ti and courteous staff. I had to wait for my vehicle and really appreciated the coffee station, but missed having the news on the TV and the New York Times (like in the pre-pandemic days). More