Rye Subaru - Service Center

The experience was what I expected it to be. I was reminded that I was due for service; an appointment was made; they took my car on time; and it was finished when they said it would be. All perfect! reminded that I was due for service; an appointment was made; they took my car on time; and it was finished when they said it would be. All perfect! More

A pleasant experience all around. Very able and polite assistance - very efficient experience as well - I was just getting an oil change but still the visit to the service center was a great success. assistance - very efficient experience as well - I was just getting an oil change but still the visit to the service center was a great success. More

Very efficient and calm From start to finish the interaction was done with precision. As the work involved straightforward and simple items I cannot truly comment on its quality. Said hello to Mike interaction was done with precision. As the work involved straightforward and simple items I cannot truly comment on its quality. Said hello to Mike Ferris in sales. What a nice person More

The service/labor was completed in a timely manner and use of a loaner car was especially appreciated and convenient. The text reminders were helpful use of a loaner car was especially appreciated and convenient. The text reminders were helpful More

Everything was fine with one exception. A procedure which your recall letter stated would take about thirty minutes took over six hours and I did not receive a call telling me of the delay. your recall letter stated would take about thirty minutes took over six hours and I did not receive a call telling me of the delay. More

From the moment I arrived at Rye Subaru, I was treated with friendliness, professionalism and respect. Although I arrived early, my car was taken in immediately, and I had zero wait time before I was seen with friendliness, professionalism and respect. Although I arrived early, my car was taken in immediately, and I had zero wait time before I was seen by a service administrator. I was literally in and out of the office in less than 5 minutes. a couple of hours later, I was contacted by the office to ask if it was ok with me to patch a tire that had developed a slow leak, and I greatly appreciated being asked before the work was done. Rye Subaru's Service Department is as good as their Sales department. And this is why when I needed a new car, I didn't think twice about going to them for help, and I will always work with them for all of my future Subarus! More

Tamar Thomas was very kind, friendly and cheerful! She's Tamar Thomas was very kind, friendly and cheerful! She's a people person for sure. You are very lucky to have her as a Service Advisor. Tamar Thomas was very kind, friendly and cheerful! She's a people person for sure. You are very lucky to have her as a Service Advisor. More

Quick and courteous! Easy to arrange and no stress! I know I can always rely on Rye Subaru! Will be sure to recommend it to my friends. know I can always rely on Rye Subaru! Will be sure to recommend it to my friends. More

Who still prints in this day an age . Everything is digital, paperless . I do not know need a printout of invoice when you can scan it and sent it to me via e-mail. Especially during a pandemic dig digital, paperless . I do not know need a printout of invoice when you can scan it and sent it to me via e-mail. Especially during a pandemic digital is the the way to go . Less germs 🦠 to pass and cross contamination. More

Excellent customer service both in person and on the phone. I've owned Volvos, VW, Honda and my Subaru is the best vehicle so far. Will continue being a customer until I no longer need a car phone. I've owned Volvos, VW, Honda and my Subaru is the best vehicle so far. Will continue being a customer until I no longer need a car More