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SVG Urbana

Urbana, OH

Overview
Employees
Reviews
Vehicles
4.8
41 Reviews
At SVG Urbana LLC, our entire team works together to provide you with the ultimate Chevrolet, GMC shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again.
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1100 Scioto St.

Urbana, OH

43078

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Showing 41 reviews

June 05, 2026

Very welcoming and very helpful, kept us informed about the situation and explained what was done More

by ragaier02
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cayot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

SVG Urbana responded

We’re pleased our team’s welcome and clear updates on your GMC Terrain resonated with you. Thank you for trusting us, and we look forward to helping you again.

June 03, 2026

I don't feel the service team is technically sound due to inexperience therefore leaving questions being unanswered and f issues still present. Not much confidence in this group. More

by ohiofox09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Cayot
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

SVG Urbana responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 01, 2026

I was quoted a lower number than what bill ended up being and they honored the price anyway More

by jwparrott88
Recommend Dealer
Yes
Employees Worked With
Trina Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon, Von Deylon
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Jun 01, 2026 -

SVG Urbana responded

Thank you for sharing your experience. We’re glad our service team honored your original estimate on your Chevrolet Silverado 1500. Trina will be pleased to know you appreciated her assistance.

May 27, 2026

Bob Lynsey is the only reason I went to the Urbana location to be honest. He's a great old man, lol... Adam, Sara, Mike that done the window tint and Bill the detailer, all are great guys as well.... More

by bchesdj56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Newman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Laillier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike who done the window tint and Bill the detailer
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May 31, 2026 -

SVG Urbana responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 24, 2026

Process was easy. Not the typical back and forth you see with most dealerships. I hope follow up service is as good as getting the vehicle sold. More

by tom.overleese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Laillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse was the person who handled the sale. I communicated with Noah as well. Jesse was great.
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May 26, 2026 -

SVG Urbana responded

Thanks for sharing about your experience with SVG Urbana. We appreciate your business and hope to see you again soon!

May 06, 2026

He really helped me get the deal I wanted. The whole team worked very hard. More

by richard.allen5762
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Laillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

SVG Urbana responded

Thank you for choosing us to find the right deal. It’s great to hear our team went above and beyond. Enjoy your Chrysler Crossfire.

April 23, 2026

Excellent customer service, very friendly & caring. Service department employees were knowledgeable, prompt, and thorough. Service area was clean and well kept. More

by jmann252000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trina Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

SVG Urbana responded

It’s wonderful to hear that our team’s friendly and caring approach, along with knowledgeable and prompt service, made your visit great. We’re also glad the service area’s cleanliness stood out. Thanks for trusting us with your GMC Acadia; we look forward to your next visit.

April 23, 2026

All ways take care of my car! Above and beyond this time! Thank you Urbana More

by lori.meade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trina Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cayot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

SVG Urbana responded

Thank you for your review and for trusting us with your GMC. We’re glad we could go above and beyond to care for your vehicle this time. We look forward to assisting you again.

April 22, 2026

Sara is very professional! couldn't ask for a better experience. Very welcoming and very patient. More

by haley.hawkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Laillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2026 -

SVG Urbana responded

Thanks for sharing such a positive experience with Sara. We’re happy her professional and patient approach created a welcoming environment. Enjoy every drive in your new Chevrolet Trax.

April 21, 2026

I am always treated professionally. I am kept well informed of any of my car needs and or upcoming recommendations. Plus, the waiting area is clean and comfortable. SVG is my "go to More

by Twohio2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2026 -

SVG Urbana responded

Thank you for trusting us with your GMC Acadia and your other vehicle. We’re glad our team keeps you well informed and that our waiting area is comfortable for you. We appreciate you choosing us as your go-to service center.

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