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SVG Urbana

Urbana, OH

Overview
Employees
Reviews
Vehicles
4.7
44 Reviews
At SVG Urbana LLC, our entire team works together to provide you with the ultimate Chevrolet, GMC shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again.
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1100 Scioto St.

Urbana, OH

43078

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Showing 44 reviews

July 10, 2026

Put the wrong gear oil in my truck and destroyed the rear diff in my truck. Would not pay for repairs. Horrible place More

by coder_bc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ellen Rhoades
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trina Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Lyon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 08, 2026

The service was great. I was welcome with a smile and Jordan Cayot informed about what extra service was needed on my SUV. Job well done. More

by rudell.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cayot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

SVG Urbana responded

We’re delighted to hear about your positive service experience with your Buick. It’s great that you felt warmly welcomed and that Jordan clearly explained the extra work needed. We look forward to assisting with your Buick again.

July 07, 2026

Outstanding customer service. Technicians are top notch. Everything was completed in a timely manner. Would recommend this service department to anyone. More

by hnmutt22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trina Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cayot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

SVG Urbana responded

Thank you for highlighting our technicians’ work on your Chevrolet Equinox. We’re glad the service was completed promptly and appreciate your recommendation.

June 26, 2026

Both Sean and Trina dis a great job. Jerry is doing an outstanding job mentoring these folks More

by thowell8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trina Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2026 -

SVG Urbana responded

Thank you for recognizing Sean and Trina’s excellent work and Jerry’s mentorship. We’re pleased your GMC Yukon service went smoothly. We look forward to assisting you again.

June 26, 2026

Friendly people and overall a great experience. Great employees to have working for you. Continue the great service. More

by ytcline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trina Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cayot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2026 -

SVG Urbana responded

Thank you for trusting us with your Chevrolet Silverado 1500 service. We’re glad our team’s friendly approach and attention to your needs resulted in a positive experience.

June 24, 2026

Friendly people and overall a great experience. Decent waiting area and didn't take to long More

by shawnc38m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

SVG Urbana responded

We appreciate you taking the time to share your thoughts on our friendly team and comfortable waiting area. We’re glad your Chevrolet 2500 service was completed efficiently. If you need anything else, Trina is here to help.

June 23, 2026

Jordan was a professional he got the parts I needed that fit within my budget, he always greets me with a smiling face and even remembers our small talk conversations this is why I will continue to bring my More

by HunterB93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cayot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2026 -

SVG Urbana responded

Thank you for your 5-star review and for trusting us with your GMC Acadia. It’s great to hear Jordan found parts that fit your budget and greeted you so warmly each time. We appreciate your loyalty and look forward to serving you again.

June 22, 2026

SVG Urbana was able to get my vehicle in as soon as I called and completed my repairs in a timely manner. More

by paul.chajkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trina Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cayot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2026 -

SVG Urbana responded

Thank you for letting us know how quickly we scheduled your Chevrolet Colorado service and completed the repairs. It’s great to hear our technicians provided efficient care. We look forward to assisting with your Chevrolet’s future maintenance.

June 13, 2026

I really like this place for servicing my car. They always go above and beyond to do what needs to be done. Jordan is especially helpful and pleasant. More

by sheila_loveless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cayot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2026 -

SVG Urbana responded

It’s wonderful to know our team always goes the extra mile when servicing your GMC Terrain. Jordan will appreciate your kind words about his assistance. We look forward to helping with your vehicle again.

June 12, 2026

They met all of my expectations. Very professional and worked with me for the best deal I could get. More

by mmccall10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Laillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse five stars also!
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Jun 13, 2026 -

SVG Urbana responded

Thank you for choosing a pre-owned Chevrolet and for sharing your experience. We’re glad Sara and the team delivered professional service and found an offer that worked for you. We look forward to assisting you again.

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