Saccucci Honda

Went in to sign papers for a verbal deal. Lease amount on papers was less than quoted. Signed new amount after verifying it with finance representative. Received a phone call telling me that the amount we si papers was less than quoted. Signed new amount after verifying it with finance representative. Received a phone call telling me that the amount we signed for was wrong and that they refused to register the car until we signed new papers and gave them more money. More

Ripoff masters. We originally went in for a standard Ripoff masters. We originally went in for a standard oil change and tire rotation/balance and they gave a quote for 150$, well that is slightly hig Ripoff masters. We originally went in for a standard oil change and tire rotation/balance and they gave a quote for 150$, well that is slightly high but we went with it anyway. Later on, I received a call saying that we needed new tires, so I told them to not bother with the rotation/balance. We were sure surprised that the final bill still came out to be 100$! 30$ for an oil change, and 70$ labor for an 'inspection'. What a bunch of scammers. We have been loyal Honda people for a long time, but we now will never go back to them again. More

My experience at Saccucci Lincoln Mercury Honda was everything I could have dreamed. Both the sales and service departments were extremely helpful and friendly. I even had a chance to speak with the ow everything I could have dreamed. Both the sales and service departments were extremely helpful and friendly. I even had a chance to speak with the owners and they were truly beautiful women, all smiles all the time, making my experience at the dealership unforgettable. I would not take my vehicle anywhere else, and I would highly recommend this dealership to anyone. More

I have been a customer for over 17 years. Each purchase has been a positive experience, with no sales pressure. The Saccucci family has always been pleasant and professional with our family. Both my son has been a positive experience, with no sales pressure. The Saccucci family has always been pleasant and professional with our family. Both my son and daughter purchased their first car from this dealership. The parts and service departments have been exceptional. I'm always treated fairly by their staff. Over the years, they have assisted my family members in a number of emergency situations. I have referred a number of friends and business associates to this dealership. They are a "good citizen" within our community, and I will continue to support them with my business. More

In their service department they have a sign recommending 5,000 mile oil changes. I asked why they recommended that when the owners manual for my Accord recommends 10,000 for normal driving conditions. The 5,000 mile oil changes. I asked why they recommended that when the owners manual for my Accord recommends 10,000 for normal driving conditions. They couldn't answer my question and pawned me off on the 1-800 Honda customer service number. I sent Saccucci an email asking some follow up questions regarding their unorthodox service interval and they once again, did not answer the questions and pawned me off on American Honda. I asked the questions again and was told by Barbara Saccucci (owner's daughter) to take my business elsewhere. I will take my business elsewhere but couldn't believe I was treated this way over some simple questions after I had just given them $18,000 for a nealry new Accord. I guess Barabara should count her blessings that her mother gave her a job since I doubt she could make it in the real world with her customer service skills. More