Safford Brown Hyundai Manassas

5 Clean waiting area. Fast attention, no waiting. Kept informed of status. Friendly staff. Enough already. Fast attention, no waiting. Kept informed of status. Friendly staff. Enough already. More

Have been customer since we drove our Elantra on our move from Alabama to Manassas 17 years ago. It is close and convenient, and the service team is helpful and courteous. It seems like Ken Orr is always the from Alabama to Manassas 17 years ago. It is close and convenient, and the service team is helpful and courteous. It seems like Ken Orr is always there. He knows us and our vehicles and always explains any service performed and any that is recommended. He is friendly and a pleasure to do business with. He always asks if we will stay in the lobby or will be across the way at the iHop while our cars are serviced. He is the best! More

Nobody cares that we have serious issue We have serious issue brake. It did not work properly couple of time. But they are telling that we are not able to duplicate your issue. So it means your car does no issue brake. It did not work properly couple of time. But they are telling that we are not able to duplicate your issue. So it means your car does not have an issue. But i showed them a video as a proof but they dont care More

Everything was good. However, I noticed that the complimentary car washes have been very few and far in between. This was greatly appreciated when I'd bring my car in for However, I noticed that the complimentary car washes have been very few and far in between. This was greatly appreciated when I'd bring my car in for service. Would love to see this again. More

Very prompt service and recall repairs and great customer service by all department staff involved. service by all department staff involved. More

Very professional, courteous and went above and beyond ! My car looked beautiful when I got her back . My car looked beautiful when I got her back . More

Excellent, no nonsense service. I had to come a second time for parts replacement, but everything went smoothly both times. I had to come a second time for parts replacement, but everything went smoothly both times. More

The time I was quoted for completing the work on my car was accurate. I was however disappointed since I was led to believe that my car was going to evaluated for its value, but it never occurred. Plus I a was accurate. I was however disappointed since I was led to believe that my car was going to evaluated for its value, but it never occurred. Plus I asked one of your salesman that I wanted see if I could fit in the Palisade that was in the show room but it had no power and he seemed less interested in helping me and just walked away. Young short male salesman. I am 6’6’ and wanted to find out if I could fit comfortably. I guess I’ll never know now. More

Ken is awesome , he explains well and cares about his customers, such great customer service customers, such great customer service More