
Safford Brown Kia Manassas
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Professional and timely. Personal attention by Michelle and John Sasso keep a enduring relationship. Professionalism, courtesy and honesty separate their service from others I Personal attention by Michelle and John Sasso keep a enduring relationship. Professionalism, courtesy and honesty separate their service from others I have experienced. Very much appreciated. More
Service Review Michelle was AMAZING and very knowledgeable!!! She made my three hour wait stress free and kept me update on any issues and time line for the complet Michelle was AMAZING and very knowledgeable!!! She made my three hour wait stress free and kept me update on any issues and time line for the completion. More
Service and new car purchase The sales team were very friendly and made me feel comfortable and listened to. The service team is incredible. My salesperson John Sasso was very kn The sales team were very friendly and made me feel comfortable and listened to. The service team is incredible. My salesperson John Sasso was very knowledgeable and professional. Michelle Bolden in service has always been very friendly and helpful when I would take my previous Kia in for service. Claudia Sandoval was very helpful and knowledgeable through the finance process More
Delivered within the estimated time, very professional Brown's Manassas Kia has always been a first rate organization. There are Kia dealers closer to my home but I continue to travel to Brown's because o Brown's Manassas Kia has always been a first rate organization. There are Kia dealers closer to my home but I continue to travel to Brown's because of their commitment to quality and service. More
Good customer service - BUT undisclosed hidden fees Prices advertised online appear competitive which draws the customer in. Once a test drive is complete and it is known you like the vehicle you are ma Prices advertised online appear competitive which draws the customer in. Once a test drive is complete and it is known you like the vehicle you are made aware of a $1695 “prep” fee (which is not disclosed in the advertising) on top of the absurd $800 “paperwork" fee. Now the vehicle is no longer competitive. Very sneaky and underhanded in my opinion. One might expect that from a one-off, corner used car lot, but not a corporate dealership. I was even told by an employee, “well everyone does that now”- that does not make it right. With regard to the people who work there, courteous and helpful. Hopefully the two we-owe items noted will be taken care of when it is schedule in. More
New Kia purchase went well Our salesman, Sayed (spelling?) was very helpful, courteous and friendly. Kevin helped with reasonable negotiation time. John, the finance (paperwork Our salesman, Sayed (spelling?) was very helpful, courteous and friendly. Kevin helped with reasonable negotiation time. John, the finance (paperwork) man was helpful and speedy, but needs a new signature device to help out. Thanks all. Dave More
Thank you for making the buying process so easy This was one of the most painless car buying experiences I have had. No pressure tactics, just helpful and willing to go the extra mile. This is my f This was one of the most painless car buying experiences I have had. No pressure tactics, just helpful and willing to go the extra mile. This is my first Kia, and feel great about my choice - Bravo!! More
Great service Quick service, friendly staff, clean facility. I would recommend this service center to other customers. Kia Manassas is better than most Kia deale Quick service, friendly staff, clean facility. I would recommend this service center to other customers. Kia Manassas is better than most Kia dealerships I visited in the past. More
Painless purchase of a used vehicle Purchased a used 2016 Honda Civic and traded in a 2001 Toyota Celica. Staff was very helpful and worked with me to get a better loan offer than what I Purchased a used 2016 Honda Civic and traded in a 2001 Toyota Celica. Staff was very helpful and worked with me to get a better loan offer than what I walked in with, a great extended warranty, higher value on my trade in, immediately worked to correct issues with my new vehicle (due for maintenance and a small dent), and took care of tags and registration (no dmv trip needed!). Would definitely reccomend. More
Overall Good Duval is an excellent salesperson; knowledgeable and helpful. Delightful and personable staff members. Note: Always be mindful of the number of inquir Duval is an excellent salesperson; knowledgeable and helpful. Delightful and personable staff members. Note: Always be mindful of the number of inquiries to your credit. More