
Safford Brown Kia Manassas
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Michelle in the service center was very helpful. She communicated regularly and promptly, keeping me up to date with the status of my Sorento. She communicated regularly and promptly, keeping me up to date with the status of my Sorento. More
There was More than one customer waiting for their cars to be serviced. I am all about customer service . only 1 person asked if we wanted coffee or water or how we were doing. If we needed anything. Most to be serviced. I am all about customer service . only 1 person asked if we wanted coffee or water or how we were doing. If we needed anything. Most of them didn't even speak. More
excellent service I'm very please thank you for your help in my oil change in my car I will be back for other services they sugest I need for my cat. in my oil change in my car I will be back for other services they sugest I need for my cat. More
Great service staff! Explained everything, and let me know what parts needed to be ordered and when they would arrive. Explained everything, and let me know what parts needed to be ordered and when they would arrive. More
Went for a 2nd opinion, and was glad we did. The team was very knowledgeable and provided excellent service and staff. They are now are go-to service team for our family. The team was very knowledgeable and provided excellent service and staff. They are now are go-to service team for our family. More
Really great experience with the salesman's. John Sasso is the guy! Regular guy, no intense high pressure sales tactics. Great to work with. John Sasso is the guy! Regular guy, no intense high pressure sales tactics. Great to work with. More
Ultimately isolated the electrical problem with my vehicle and fixed it at no charge. Total time to fix what ultimately was diagnosed as a battery problem took 5 days due to short staffing in mechanic vehicle and fixed it at no charge. Total time to fix what ultimately was diagnosed as a battery problem took 5 days due to short staffing in mechanics. More
Diligent at supporting customer with their issues, problems, and providing recommendations in resolving the probles at hand. problems, and providing recommendations in resolving the probles at hand. More
Safford Brown is an outstanding dealership and cares for their customers. I had an issue with my car that I had purchased from another dealership, and they were beating around the bush about fixing it. For their customers. I had an issue with my car that I had purchased from another dealership, and they were beating around the bush about fixing it. For roughly 9+ months I was going back and forth with them. I was losing faith. That is until I reached out to Safford Brown. They fixed my car under warranty, and also showed me what was causing it. Needless to say, I have a restored faith in the Kia brand and Safford Brown had a new customer! More