Safford Brown Kia Manassas

Repeat customer. The sales team and finance manager went above and beyond expectations to assist with the trade-in vehicle so that I could purchase my forever new 20 The sales team and finance manager went above and beyond expectations to assist with the trade-in vehicle so that I could purchase my forever new 2023 Kia Carnival. Originally, I had dealt with Duval but due to a family emergency he had to travel out of the country to Africa. However, his customer service representation went above and beyond to ensure that in his absence I would be treated as a customer to receive top rated attention to purchase my dream vehicle. The attention provided by Kevin Shin, General Manager to personally take time to find qualifying discounts to get me into the vehicle was nothing but a Miracle. Then for Yiehnew Tamiru, finance Manager, to work, put together and explain the sales contract in layman's term relating to financing and my monthly payments was unbelievable. The sales team Hari Darshan and Angel went above expectations to actually give a tutorial on setting up my contact information to operate the vehicle from my phone, to crank the vehicle using the key fob was enjoyable and they were such a pleasure to work with on Duval's absence. This is why I will be a repeat customer for life! More

Working with john and the finance team was great. Super easy process and a great price. Super easy process and a great price. More

I was very pleased with the service Michelle Bolden was helpful in getting the car in and she answered me through a text whenever I come and I have dealt with her. She’s always respectful and courteous and helpful in getting the car in and she answered me through a text whenever I come and I have dealt with her. She’s always respectful and courteous and this I greatly appreciate. More

Service was fast but oil change too expensive. $50 for labor bring back the ild Kia service prices. $50 for labor bring back the ild Kia service prices. More

I recently bought a 2023 Kia forte green line and michael mirzada was amazing! They even offered me a great price on my trade. The lady at finance was amazing as well. mirzada was amazing! They even offered me a great price on my trade. The lady at finance was amazing as well. More

Duval made the buying experience at Safford Brown Kia very enjoyable. My mom and I had visited another Kia dealership earlier in the day and were not thrilled with the level of customer service. We expla very enjoyable. My mom and I had visited another Kia dealership earlier in the day and were not thrilled with the level of customer service. We explained that to Duval and he went above and beyond to make the experience enjoyable. I would definitely continue to do business with Safford Brown Kia and Duval if this is the standard! More

John Sasso is the best salesman I've ever worked with. We just purchased our second vehicle with him and I would definitely go back to him again. We just purchased our second vehicle with him and I would definitely go back to him again. More

Representatives were respectful and responsive. Maintenance took about two hours. Only received a progress update right before maintenance completion, but had enough with me to pass the time. Maintenance took about two hours. Only received a progress update right before maintenance completion, but had enough with me to pass the time. More

Duval was up front and honest with all communications and stayed true to his word throughout the entire process. Overall, I think the entire process ended up feeling really rushed but in the end it all worke stayed true to his word throughout the entire process. Overall, I think the entire process ended up feeling really rushed but in the end it all worked out. Tamiru, in the finance office, was fantastic and explained everything in detail and answered all of my questions putting my mind at ease. More

Sam has 40 years of experience and it showed. Great person and great experience. Loving my Telluride! Great person and great experience. Loving my Telluride! More