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Safford Brown Kia Manassas

Manassas, VA

4.6
1,421 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
Contact Dealership

9030 Liberia Ave

Manassas, VA

20110

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Showing 1,421 reviews

March 02, 2023

Great Service. Claudia and John was very helpful, this is the first car I have bought so it was nice getting the extra help. There was some waiting time but it was More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid 4/5 stars, Claudia Solito
Mar 07, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Safford Brown's Manassas Kia

March 01, 2023

Excellent customer service. 👌 Mechanics are very efficient and detailed. Very clean and accurate work. Friendly staff. More

by FOFANAH64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Safford Brown's Manassas Kia

March 01, 2023

The process was quick and painless. The dealership was clean and professional - I love my new car More

by ericajoshua
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tamiru was the best !!! He was so informative and friendly , James Sicuro
Mar 06, 2023 -

Safford Brown Kia Manassas responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Safford Brown's Manassas Kia

March 01, 2023

One of the salesmen at the dealership was very aggressive and would not take NO for an answer. The situation became a quickly uncomfortable situation, to the extent after saying STOP to the unwanted behavior More

by ebonyv83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Mar 08, 2023 -

Safford Brown Kia Manassas responded

We acknowledge your review and are currently looking into the events you've detailed. Sincerely, Safford Brown's Manassas Kia

March 01, 2023

Scheduled a 9am appointment for an oil change and tire rotation, took them almost an hour and a half to finish the job. I know it doesn’t take an hour and a half to change oil and rotate tires. More

by CHARLIEMAGARACI94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Safford Brown Kia Manassas responded

We appreciate you sharing the feedback regarding your recent oil change and tire rotation. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, Safford Brown's Manassas Kia

February 27, 2023

Fantastic customer service . From the moment you step on the lot. Recommend 100 percent ! Professional always willing to help ! Great experience! Tell them Mark sent you More

by marklou1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sopele Togba
Mar 02, 2023 -

Safford Brown Kia Manassas responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, Safford Brown's Manassas Kia

February 27, 2023

Excellent customer service ! And I love the car wash service. Also clean waiting area and free water and coffee More

by RANDYLEE0805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Shin
Mar 02, 2023 -

Safford Brown Kia Manassas responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Safford Brown's Manassas Kia

February 27, 2023

Always helpful and willing to work with the customer regarding any issues with the car. More

by bethalpaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for your review! Happy customers are our goal and our mission at Safford Brown's Manassas Kia, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Safford Brown's Manassas Kia

February 27, 2023

Service is always smooth. I never have to wait long and appointments are always available. There is no pressure to have extra work done that is not required. More

by FLYBYKNITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Safford Brown Kia Manassas responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Safford Brown's Manassas Kia. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Safford Brown's Manassas Kia

February 27, 2023

Great service. Always a pleasure going there. Never a bad issue and I have been bringing my KIA's here for 7 years. More

by r_keefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Safford Brown's Manassas Kia

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