
Safford Brown Kia Manassas
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,421 reviews
Leo Conley was awesome! From start to finish the. Process was great! I love my carnival! From start to finish the. Process was great! I love my carnival! More
Thank for all Brownes KIA Manassas staff they completed there responsibility especially thanks to technical team there responsibility especially thanks to technical team More
Great service. Quick work and extremely nice. They quickly diagnosed the problem and fixed the issue. Quick work and extremely nice. They quickly diagnosed the problem and fixed the issue. More
Jonathan was very helpful. The work was finished when they promised. Overall, a really good experience. The work was finished when they promised. Overall, a really good experience. More
Overall, pretty good experience. Duval was great, very friendly, personable, and went out of his way to help me out. When it came to the Military Discount, Wais made it seem like Duval was great, very friendly, personable, and went out of his way to help me out. When it came to the Military Discount, Wais made it seem like my service in the National Guard was not applicable, even though I served 8.5 years, was honorably discharged (per Kia Website), and provided 3 documents and a veteran status Real ID drivers license to substantiate that. He said because I didn’t have a DD214 I wasn’t eligible. They quoted me with the military discount but never told me I required specific paper work. It was a bit demeaning. Also, if you’re going to have discussions like this, make sure they are out of earshot of customers. I heard a lot more conversations like this than I should have, as a customer. More
The People in service were great a usual. ! The new coffee machine was a disappointment. ! The new coffee machine was a disappointment. More
Even though the Service Dept representative was very kind and receptive, when my car was "ready" they didn't perform a couple of tasks. When I mentioned that to the representative, he talked with someone fro and receptive, when my car was "ready" they didn't perform a couple of tasks. When I mentioned that to the representative, he talked with someone from the garage to do the missing tasks. Then another person told me, "your car is ready", well, it was not. For a second time, one of the tasks was not completed. Only then, with me next to the car, they finally did it. It was not a big deal, but someone has to check that the car is "really ready" so neither they nor I will waste time. More
Dealership was friendly, no pressure, informative and clean and overall an enjoyable experience. Would recommend a friend to buy from Safford Brown. clean and overall an enjoyable experience. Would recommend a friend to buy from Safford Brown. More