Safford Brown Mazda Fairfax

A professional and friendly team that gets the job done on time. Very thorough and attentive. on time. Very thorough and attentive. More

Thorough, efficient, and honest My experience was good feom beginning to end. Quick drop off and courtesy car process. Quickly received an analysis of recommended services followed by a call from David to feom beginning to end. Quick drop off and courtesy car process. Quickly received an analysis of recommended services followed by a call from David to talk through what to get done. As I said before, thorough, efficient, and honest More

Olivia is an amazing Service Advisor! She is attentive to my car's needs, requirements, and my financial situation. Highly recommend! She is attentive to my car's needs, requirements, and my financial situation. Highly recommend! More

After I messed up my appointment, they were still able to accommodate my needs and were very pleasant and understanding! accommodate my needs and were very pleasant and understanding! More

Great customer service and knowledgeable technicians. I would not get my car serviced anywhere else. I would not get my car serviced anywhere else. More

I was forced due to a flat tire that turned in to a broken arm control to use this dealer. My normal dealer is in Suitland Md. I don’t need to ask them to wash the car or take it out and test drive it broken arm control to use this dealer. My normal dealer is in Suitland Md. I don’t need to ask them to wash the car or take it out and test drive it once they take care of it, that’s why I rated it a 3. They could definitely improve on customer service. I wouldn’t choose them as my normal place due to cost and distance, but they helped me get out of a serious bind and I appreciate that part. Overall, listening to the customer, giving discounts for cash payments or credit payments when out of pocket, and knowing to make sure car is ready to go once repair is done and not something else ( two repairs, two labor costs, 2 diagnostics) adds up to a multiple headache for a consumer. Again, I appreciate the diagnostic charges being removed and some shop charges. This helped tremendously. More

I experienced Fast and friendly service. There was No pressure on recommended service. clean facility. Rachel was great. There was No pressure on recommended service. clean facility. Rachel was great. More

Mark Jones was very friendly, knowledgeable about the vehicle, and was simply a pleasure to work with. The dealership, which was rebuilt since the last time I bought a car there, is very spacious, clean vehicle, and was simply a pleasure to work with. The dealership, which was rebuilt since the last time I bought a car there, is very spacious, clean, and has a welcoming quality that many other dealerships don't have. Although we worked most closely with Mark, the other people we interacted with at the dealership were all very pleasant and easy to talk to. More

Real nice people; everybody tried to help me and they were very knowledgeable of my need. were very knowledgeable of my need. More

Quick repair turnaround. No slick sales or upgrade tactics, and a very pleasant and communicative staff No slick sales or upgrade tactics, and a very pleasant and communicative staff More