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Safford Brown Mazda Fairfax

Fairfax, VA

3.5
91 Reviews

10570 Fairfax Blvd

Fairfax, VA

22030

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Showing 91 reviews

July 19, 2017

Rave. Rave. Rave. Great new car buying experience. Friendly, extremely informed salesperson. Zero pressure. A fair price without haggling, and going the extra mile to find the vehicle I wanted. Zero More

by CapitolDiva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Evans
May 19, 2017

Very happy Warranty work and 90k service on my beloved smile generator far from home left me anxious and nervous. Richard and the service team at Brown's did an More

by Far From Home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
May 22, 2017 -

Safford Brown Mazda Fairfax responded

Thanks for your kind words! We appreciate Richard as well as the rest of our staff and I am thrilled that they did an excellent job making sure your car is safe and back in good running order. We strive to keep our guests satisfied and we’re very happy to hear that this was achieved with you. Thank you again! Respectfully, Trey Rodgers - GM - trey.rodgers@brownscar.com

May 03, 2017

Mazda Service Our Mazda Service Advisor Rich Leonetti was excellent in explaining everything would be done and because it would be timely we were given a rental ca More

by Rusty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mazda Service Advisor Rich Leonetti
May 12, 2017 -

Safford Brown Mazda Fairfax responded

Rusty, thank you for the positive feedback! You're right, Rich is an excellent service advisor and we appreciate all he does for us! I’m very happy to hear that he was there to provide you with informative and timely service. Best, Trey Rodgers - GM - trey.rodgers@brownscar.com

May 03, 2017

Excellent car buying experience I rarely enjoy the car buying process even when I'm excited and in love with the car I'm buying.... but I must say that this time everything seemed so More

by Luvy2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashiq Rezaie
May 12, 2017 -

Safford Brown Mazda Fairfax responded

Thank you for taking the time to share with us, Luvy! It is reassuring to know that our team provided you with a pressure – free, quick, and painless purchasing process and that you had a fun and enjoyable experience during your visit. Congratulations on your new Mazda MX-5 Miata! If you have any questions or concerns, please do not hesitate to come see us. All best, Trey Rodgers - GM - trey.rodgers@brownscar.com

April 14, 2017

Browns Mazda Delivers Top Notch Service Service staff was out of this world! Was in a bind when my fuel pump gave out while visiting family in Fairfax and the service team was simply outstan More

by foekissed22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
May 12, 2017 -

Safford Brown Mazda Fairfax responded

I appreciate your kind words about the entire service team. I'm very happy to hear that our staff was of such help to you and kept informed of the progress of the work on your car. If there is anything more we can do for you please come back and see us any time! Take care! Respectfully, Trey Rodgers - GM - trey.rodgers@brownscar.com

April 06, 2017

Exceptional Car Buying Experience The buying experience that Ashiq (salesperson) and Derik (sales manager) provided was quite literally the best car-buying experience I have ever encou More

by baxter263
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashiq Rezaie, Derik Zeitner, Chanda Benton
May 12, 2017 -

Safford Brown Mazda Fairfax responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Brown's Fairfax Mazda, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Best regards, Trey Rodgers - GM - trey.rodgers@brownscar.com

March 09, 2017

Great Service! The work was accomplished thoroughly and as described and in the timeframe promised. The service advisor and other staff are very professional and he More

by colonial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Leonetti
May 12, 2017 -

Safford Brown Mazda Fairfax responded

Thank you for writing such a great review about our dealership! It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as a professional and helpful service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Trey Rodgers – GM - trey.rodgers@brownscar.com

February 22, 2017

Excellent and informative dealership Brown's Fairfax Mazda is a first class dealership with excellent salespeople and manager's. Had nothing but a first class experience when I went to te More

by george123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Evans, Derik Zeitner, Matthew Raymond
May 12, 2017 -

Safford Brown Mazda Fairfax responded

Thanks for this marvelous review! I am so pleased that Larry and Derik were able to provide you with such exceptional service. All of us at Brown's Fairfax Mazda appreciate your kind words, compliments and for you coming into see us. It means a lot, thank you! Best, Trey Rodgers – GM - trey.rodgers@brownscar.com

January 26, 2017

Amazing I was immediately, professionally and respectfully accommodated by all staff members. Every one went above and beyond the call of duty to make me comf More

by Jennifer Hunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Morin
May 12, 2017 -

Safford Brown Mazda Fairfax responded

Jennifer, thank you very much for your wonderful review of your experience at our dealership. I am glad to hear that our team went above and beyond the call of duty to make you comfortable and that Gary did a phenomenal job assisting you. We appreciate the recommendation as well. We look forward to seeing you again in the future. Best, Trey Rodgers GM - trey.rodgers@brownscar.com

January 09, 2017

Outstanding - exemplary We were looking for a Mazda CX-5 and found several outstanding options., After considering options for each possibility, Baz Mohammad and Mustafa Sade More

by mrg17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baz Mohammad and Mustafa Sedequi
May 12, 2017 -

Safford Brown Mazda Fairfax responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Baz and Mustafa were very helpful and highly professional during your visit and that you are satisfied with your purchase. If you have any questions, please don't hesitate to reach out to us again. Best, Trey Rodgers – GM - trey.rodgers@brownscar.com

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