Safford Brown Subaru Manassas

Wonderful, I was very satisfied with the treatment I received. Nice attention to my needs received. Nice attention to my needs More

Check in was efficient. Techs identified problem quickly. Service rep explained options clearly. Happy with experience. Techs identified problem quickly. Service rep explained options clearly. Happy with experience. More

Process was so easy. Othmaro was fantastic! Safford Brown staff worked to get me the Crosstrek and it’s a great vehicle! Othmaro was fantastic! Safford Brown staff worked to get me the Crosstrek and it’s a great vehicle! More

I knew exactly what I wanted (my fourth Outback, my second from Brown Manassas), so Tommy and I got right down to business, he picked out the car for my test drive after which I looked at other color o second from Brown Manassas), so Tommy and I got right down to business, he picked out the car for my test drive after which I looked at other color options and went with the Cosmic Blue we test drove. From there, the paperwork was seamless except for documents I didn't have on hand, and I returned two days later to finish it all and get a quick primer from Tommy. Only issue: no sticker shock, but bottom line shock with all the added fees. I thought i was putting half down on the full price, but it ended up I only put a third down. Wish we could know the real bottom line up front, before committing to the purchase and downpayment. More

It’s easy to schedule and they greet you when you arrive. The use of their texting update system makes little sense when you know I’m in the waiting room, but it’s a nice place with great hospitality touches The use of their texting update system makes little sense when you know I’m in the waiting room, but it’s a nice place with great hospitality touches while you’re waiting. You’re going to come talk to me and very nicely review your findings anyway. Love their work. The fact the wash and vacuum the car thoroughly is the cherry on the top. I’ll never go anywhere else. More

No longer trustworthy dealership. They Bait and switch, misleading and dishonest. I wanted the car, so I made the purchase. But the sales gal is a liar. They Bait and switch, misleading and dishonest. I wanted the car, so I made the purchase. But the sales gal is a liar. More

Tommy and the whole team were great putting my needs first. I was presented with several choices of models and colors and when I had made my choice the financing options were clear and the guidance help first. I was presented with several choices of models and colors and when I had made my choice the financing options were clear and the guidance helpful. I’ll recommend Safford Brown to friends. More

My service agent was very good in explaining what needed to be done and why. The work was completed on time and was well done. The loaner car was very pleasant to drive and served me well. to be done and why. The work was completed on time and was well done. The loaner car was very pleasant to drive and served me well. More

Everything about Safford Brown Subaru in Manassas is excellent. Every person I dealt with was knowledgeable, courteous, and conducted themselves with utmost professionalism. excellent. Every person I dealt with was knowledgeable, courteous, and conducted themselves with utmost professionalism. More

Excellent service. I waited just over an hour for my car in a clean, comfortable well-appointed waiting room. I waited just over an hour for my car in a clean, comfortable well-appointed waiting room. More