
Safford Brown Subaru Manassas
Manassas, VA
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Today I got an oil change for my Subaru. I had a coupon that I recieved in mail advertising 3 oil changes in a year for only $59.99. I thought that's a great deal. I was shocked when the lady asked me to that I recieved in mail advertising 3 oil changes in a year for only $59.99. I thought that's a great deal. I was shocked when the lady asked me to pay $29 + change. What? I wanted to pay only $60 for whole year. She goes yes I put this coupon in the computer and you are getting $19.99 credit towards your oil change. Now do the math yourself. With that coupon I paid about $51 for my one time oil change. Isn't it a rip off or what? Unbelievable. I didn't have minded if I had to pay $30 for the oil change without the coupon. But if you are lying, that is really BAD. More
These guys have their act together! We worked with Tom to find the Subaru that was right for the treacherous commute that I do on a daily basis. Tom was extremely knowledgeable, and was not pushy in the to find the Subaru that was right for the treacherous commute that I do on a daily basis. Tom was extremely knowledgeable, and was not pushy in the least bit. I ended up with a beautiful new 2011 Outback and I couldn't be happier. I explained to them that I didn't want to spend the whole day at a dealership and they had me in and out within an hour. This was an excellent purchase experience! More
Thank YOU for not being a high pressure sales dealer and instead there to advise and nicely close the sale. It is very much a family atmosphere not typical of many dealerships. I am also impressed with the instead there to advise and nicely close the sale. It is very much a family atmosphere not typical of many dealerships. I am also impressed with the various people I met in the different departments and how courteous/professional they were. I would highly recommend this dealership to others and have done so already. I love my new car. After having drove a van for 7 years and now the 2011 Outback, I feel like I am driving a sports car! It drives beautifully and I am spoiled with all the features. Thank you for such a pleasant experience buying a car. I have become a Subaru fan! More