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Safford Brown Subaru Manassas

Manassas, VA

4.7
313 Reviews
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9018 Liberia Ave

Manassas, VA

20110

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Showing 313 reviews

January 10, 2011

Today I got an oil change for my Subaru. I had a coupon that I recieved in mail advertising 3 oil changes in a year for only $59.99. I thought that's a great deal. I was shocked when the lady asked me to More

by suryawanshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Feb 24, 2011 -

Safford Brown Subaru Manassas responded

I saw your review and would like to go over the issue with you. If we made a mistake we are definetly going to refund your money! This is a new oil change package we came up with, and based upon the date it looks like you might have been one of the first. Can you send me your last name and the year/make of the car, I will look everything up and call you. I can't tell enough info from your usid to pull up your info. Please give me a chance to look into this and fix any errors. Thanks- Chris Huizinga, GM Brown's Manassas Subaru

December 20, 2010

These guys have their act together! We worked with Tom to find the Subaru that was right for the treacherous commute that I do on a daily basis. Tom was extremely knowledgeable, and was not pushy in the More

by Jami20886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Donovan, Derek Ryan
Feb 24, 2011 -

Safford Brown Subaru Manassas responded

Thanks for the review, I drive an outback as well and LOVE it.

December 15, 2010

Thank YOU for not being a high pressure sales dealer and instead there to advise and nicely close the sale. It is very much a family atmosphere not typical of many dealerships. I am also impressed with the More

by Deb O'Grady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Bukhari, Derek Ryan, Sue Komrowski, Trish Montgomery, Shelly Bailey,Takia Chichester,, Trish Montgomery
Feb 24, 2011 -

Safford Brown Subaru Manassas responded

We will never be a typical high pressure dealership. Glad you enjoyed buying a car! We do our best to make sure we have the right cars, right prices and right people. Thanks again!

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