
Safford Chrysler Jeep Dodge Ram of Warrenton
Warrenton, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I have called or visited several times for parts or quotes on parts. I have dealt with Curtis several times and each time I have been talked down to as if because I am a woman I don't know anything abo quotes on parts. I have dealt with Curtis several times and each time I have been talked down to as if because I am a woman I don't know anything about cars or parts, I have also been talked over especially on the phone. Most recently I called to get an estimated price quote for an insurance claim, I had the part number of the item that I was looking for, and Curtis wouldn't stop asking for my VIN and talking over me as I attempted to explain that I didn't currently have that available but if he could look up the cost of that particular number and the cost of the programming. I think it is extremely poor customer service to continue to talk over someone or interrupt someone over and over on the phone. I wish I could say that this was a one time experience but unfortunately it was not. I have had to have a key made for a vehicle that we lost the keys for and was treated poorly then in person, I have also come to pick up parts that were ordered and paid for previously and had to wait for 5-10 minutes while Curtis continued to catch up with a buddy on the phone, he made no attempt to cut the call short. More
Great service and friendly staff. Went out of her way to make this a great buying experience. Thank you so much! I will continue to be a future customer of this dealership! make this a great buying experience. Thank you so much! I will continue to be a future customer of this dealership! More
Great experience! My family and I go up there to get our car work done and the people who work there are just so great in the service department, and now that we've dealt with the people in the sales we are car work done and the people who work there are just so great in the service department, and now that we've dealt with the people in the sales we are so happy! I bought my first brand new car it's a 2012 Dodge Dart and i absolutely love it! Thanks! More
Brendan (Safford) was the first of 4 dealers to get me a price and option information on the new 2013 RAM 1500. The other dealers either couldn't place an order or were confused about prices and options. price and option information on the new 2013 RAM 1500. The other dealers either couldn't place an order or were confused about prices and options. More
We drove the 2 1/2 hours to purchase the Jeep Grand Cherokee from Safford after selecting the exact vehicle we wanted and determining price we were willing to pay. They had the best selection. It w Cherokee from Safford after selecting the exact vehicle we wanted and determining price we were willing to pay. They had the best selection. It was our first experience of making contacts via internet and on-line chat. There were no surprises once we arrived and David and Brendan were extremely helpful! We would recommend Safford to others. More
We needed to purchase a pick-up for our farm. After visiting several other manufacturers we settles on the Ram 1500 and greeted by Stacie Wakefield on our arrival. She walked us thru the whole process visiting several other manufacturers we settles on the Ram 1500 and greeted by Stacie Wakefield on our arrival. She walked us thru the whole process and was extremely helpful, knowledgable, and honest. We would definitely go back here for our next vehicle and would insist on going with Stacie as our sales person. More
When I visited the dealership, I wasn't sure I was ready to buy a new or used vehicle, I thought I would just go there and take a look around, I was assisted by Stacie Wakefield and she explained diff ready to buy a new or used vehicle, I thought I would just go there and take a look around, I was assisted by Stacie Wakefield and she explained different vehicles and recommended test drives on the vehicles she believed would fit my needs, after explaining different financing options I decided to buy the Chrysler Certified used vehicle and I must say, I am very pleased with the car. Stacie was wonderful and very attentive to my needs and concerns and answered every question I had. More
This is the third vehicle I have purchased from Stacie. With the experience from the very first purchase she is the only person I want to work with. Her level of professionalism and courtesy is second to With the experience from the very first purchase she is the only person I want to work with. Her level of professionalism and courtesy is second to none. You just get the feeling she cares about her clients best interests. More
Genuinely interested in meeting our particular needs not just what he wanted to push. Worked extremely hard to place difficult financing for first time buyer. Friendly and patient absolutely fabulous exp just what he wanted to push. Worked extremely hard to place difficult financing for first time buyer. Friendly and patient absolutely fabulous experience all the way around even Mom approved and will recommend highly More