Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
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I called Safford knowing what it was I wanted and how much I wanted to spend. Ben listened to me, pieced it all together, and called me back with awesome news on my 2013 Dodge Durango... It was what I a much I wanted to spend. Ben listened to me, pieced it all together, and called me back with awesome news on my 2013 Dodge Durango... It was what I asked for, and more, for right at what I was willing to pay. Ben's ethic, attitude, and willingness to work with me make him a valuable asset to any team, and a pleasure to deal with. I was expecting to come back over the weekend to pick up the truck, and instead, Ben ensured I walked out with it that night. So I wasn't in there for long at all. Thanks again for everything Ben, and as a fellow veteran, thanks for Your service! Scott was very prepared with all of the "endless" paperwork that is synonymous with any investment of real value... I slent only 10 minutes signing papers... That's got to be some kind of record, and it's all do to Scott's preparedness. Thanks for making it a smooth signing to get me into the truck that much quicker. And of course Ms. Joan... What a firecracker. She just made the time I spent there that much more enjoyable. More
The service guys and gals are wonderful every time. They even did a quick complimentary vaccuum upon my request when I was in for new brakes last month. even did a quick complimentary vaccuum upon my request when I was in for new brakes last month. More
I've been to several car dealerships in the past and I can honestly say that "I have never had an experience that I could write about". (Not good anyway)...Until now!! As soon I entered the dealersh I can honestly say that "I have never had an experience that I could write about". (Not good anyway)...Until now!! As soon I entered the dealership Wes Morrison was the first sales person I encountered. Wes was friendly, informative, and most importantly, he was honest. Wes treated us as if we were his only customers. After finally settling on a car there were a few things that I did not agree with and Wes had promised to work on it a call me the next day. Let me say that I have walked of from other dealers with a promise of a call, but never received that call until WES MORRISON.!!! Thank You Wes! I came back finalized the deal and drove home with my family. THE BEST EXPERIENCE EVER!! My Wife and I highly recommend Safford and Wes Morrison. We will undoubtedly be back! More
I give the Fiat Sales person Bev Riley a 5 star rating as she done everything she could to meet my desires in what I wanted in the Fiat and the price that I wanted. she done everything she could to meet my desires in what I wanted in the Fiat and the price that I wanted. More
About six months ago we went in to the dealership to trade in our 2011 Ram 1500 and Brain which we don't remember his last name started working himself to death, and when he called yesterday we went in trade in our 2011 Ram 1500 and Brain which we don't remember his last name started working himself to death, and when he called yesterday we went in and he was really busy, so Leo gave us to Ben and they all worked hard and got us the Deal. Thumbs up to all of them.!!!!!!! More
I am a deal hound, and spend a considerable amount of time researching and price comparing before arriving at any dealership. Recently I visited Safford Jeep to review a couple certified pre-owned Jeep time researching and price comparing before arriving at any dealership. Recently I visited Safford Jeep to review a couple certified pre-owned Jeep models my wife was interested in. I have seen the various customer service levels offered at different dealerships so wanted to share my experience - an absolute enjoyable car buying day. I had simply never experienced such a thing before meeting Jerry at Safford. I do my research well ahead of time and the aspect of car shopping I generally do not enjoy is when its time to test drive and and review a purchase at any dealership. It can be time consuming, stressful and frankly exhausting when you need to stick to your financial goals. Jerry Silsley ensured our car buying experience was quick, low stress and most surprising of all...enjoyable. I honestly had never experienced these attributes when buying a car until working with Jerry and Safford for my Wife's certified Jeep Patriot. Frankly speaking, I was shocked at how smooth and quick the process was with Jerry offering genuine customer service that is hard to find these days. Keep up the good work Jerry, I will be returning for our next car purchase sir. Ryan E More
We purchased a 2010 Dodge Ram 1500 back in 2010 from Troy. he was great to work with. Came back today to trade in our Ram (loved it, but our needs changed), and bought a 2013 Dodge Durango RT. Was surpr Troy. he was great to work with. Came back today to trade in our Ram (loved it, but our needs changed), and bought a 2013 Dodge Durango RT. Was surprised to see Troy was now Sales Manager! Congrats! our Sales person this time was Ben. He was great. We didn't want to spend alot of time sitting and waiting as we knew what we were looking for. Everyone had us through in an hour and a half and that included a test drive! We did not feel rushed, everyone answered our questions and welcomed us back or to call anytime any other questions arose. Would definitely recommend buying a car/truck from them. Their service dept is also great and have always had us in and out in no time, and any issues or concerns were also handled great. M & D Parrish More
Scott worked hard to make sure we were satisfied but did not push a sale on us. We got a great deal for our trade-in (better than Carmax!) and a better price for the vehicle we bought. Very nice sales staf not push a sale on us. We got a great deal for our trade-in (better than Carmax!) and a better price for the vehicle we bought. Very nice sales staff, friendly and helpful without being pushy. More
Overall a good experience. Brian Bishop was the best. Worked with Scott in finance and made a deal with Leo. Recommended for those wanting a new vehicle. Worked with Scott in finance and made a deal with Leo. Recommended for those wanting a new vehicle. More
Troy and Wes were very professional. They did not pressure me. Wes, was my salesman, and he listened to my needs. He made suggestions. We considered various options and came to a meeting of the mi pressure me. Wes, was my salesman, and he listened to my needs. He made suggestions. We considered various options and came to a meeting of the minds. I came out with a new 2013 Dodge Grand Caravan SXT. Would I recommend this dealership and Wes Morrison? Most definitely. More