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Safford Ford Lincoln of Salisbury
Salisbury, MD
151 Reviews
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Showing 151 reviews
May 02, 2021
I guess everything is okay. Leah communicated with me through the process. I’m only disappointed on how dirty me seats are from your technicians. through the process. I’m only disappointed on how dirty me seats are from your technicians. More
by Markcoty33
Employees Worked With
Leah
Helpful March 31, 2021
SERVICE SUCKS! AVOID! I was getting an oil change and was waiting while it was done. They pulled my car in and used deceptive techniques to make it appear I needed an Alignment! Tapping the breaks and a quic waiting while it was done. They pulled my car in and used deceptive techniques to make it appear I needed an Alignment! Tapping the breaks and a quick jerk at the same time make it appear that you need an alignment on the scales in the floor. It took 2 1/2 hrs to do an oil change after I refused the alignment. Claimed my splash guard was damaged and they could replace it for $250, but it would be the next day. I told them put it in my trunk. The splash guard isn't destroyed at all! The tech never put the bolts back in that held up the metal where the splash guard goes. I pulled out of the parking lot and heard metal scrapping under my car. i called the service dept 5 times before I got to speak to someone. Jerry finally said he was sending the tech down to temp fix my car to get it back to the shop. The tech arrived with an attitude stating he put the bolts in and they fell out! Sure they did NOT!!!! The tech installed the bolts in the parking lot down the street with an attitude. I will NEVER use their service dept again! Totally unprofessional! More
by CLJ21849
Employees Worked With
Joyce, Jerry
March 25, 2021
Personnel were friendly and helpful. They explained all my options very well. I never felt like I was being pressured into anything. They took care of all aspects of the sale and financing. my options very well. I never felt like I was being pressured into anything. They took care of all aspects of the sale and financing. More
by Steve
Employees Worked With
Bill Mullen, Joseph Vogel
December 31, 2020
They were efficient and satisfactory to work with. They were always available with updates and relevant information , contacted other necessary offices to have the work cy were always available with updates and relevant information , contacted other necessary offices to have the work cy More
by Gagepliskesapace
Employees Worked With
Don't know names
December 08, 2020
The dealership was very clean. Sanitation was in effect and all employees wore a mask. The employees were very helpful and friendly. I would definitely recommend using this dealership. and all employees wore a mask. The employees were very helpful and friendly. I would definitely recommend using this dealership. More
by Tom
Employees Worked With
Marquis
October 29, 2020
Very outstanding business! Very polite, patient, and understanding of my needs. Never tried to push me into anything except what I was interested in. They went above and beyond my expectations in all as understanding of my needs. Never tried to push me into anything except what I was interested in. They went above and beyond my expectations in all aspects of the sale. They made this a excellent experience for my son's fist vehicle purchase. More
by jebiscoe
Employees Worked With
Bunk Harding, Nikki Willis
September 09, 2020
Safford service was great. Stacey, service advisor, was professional, knowledgeable and very helpful. She kept me updated the whole time. I will definitely take my vehicle back if or when necessary. professional, knowledgeable and very helpful. She kept me updated the whole time. I will definitely take my vehicle back if or when necessary. More
by oknred
Employees Worked With
Stacey
June 27, 2020
2019 Challenger no help from George Malone this dealership should be ashamed of turning over a vehicle in this kind of condition after two weeks dealership should be ashamed of turning over a vehicle in this kind of condition after two weeks More
by Btripp4151
Employees Worked With
George Malone
June 22, 2020
We used their Quick Lane repair facility and it was perfect for our tire trouble and oil change. It was clean and spacious and the staff acted quickly with relevant information. They also gave me a dis perfect for our tire trouble and oil change. It was clean and spacious and the staff acted quickly with relevant information. They also gave me a discount which was a huge help. Joyce was very helpful and friendly. We’ll be going back. More
by angiebunt5
Employees Worked With
Joyce
June 20, 2020
Very disappointed that 3 weeks past buying my new-to-me used car and Safford taking my trade, the traded in car loan remains unpaid. Payoff was calculated for 10 days, we're waaay past that. I now have 2 c used car and Safford taking my trade, the traded in car loan remains unpaid. Payoff was calculated for 10 days, we're waaay past that. I now have 2 car loan payments and only one car. Phone messages to the finance guy Joey Vogel have been ignored. Really bad. More
by Eric
Employees Worked With
Joey Vogel, Colby Pruitt.
