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Safford Hyundai of Springfield

Springfield, VA

3.7
409 Reviews

7615 Loisdale Rd

Springfield, VA

22150

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Showing 409 reviews

April 11, 2022

Great dealership. They have been working diligently on FIXING what a different out of state dealer tried to hide from us. We will forever be Safford Genesis customers More

by rlsdowns10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Peter, AB, Renee, Barbra and Leon
Apr 15, 2022 -

Safford Hyundai of Springfield responded

We're so happy to hear that, thank you! If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

April 05, 2022

David Vel was great to work with along with the credit department fast easy and friendly More

by Timpo76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vel and sorry don’t remember the gentleman in credit
Apr 06, 2022 -

Safford Hyundai of Springfield responded

We're so happy to hear that, Timpo! Thank you and congratulations again!

March 23, 2022

Awful experience every time I deal with this dealership. They don’t answer their phones and their customer service is seriously lacking. I made an appointment to get a recall item fixed, specifically asked More

by cbmatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Casteel
Mar 24, 2022 -

Safford Hyundai of Springfield responded

We are very sorry to hear about your experience with our service department. This information will be given to our General Manager, Robert Goston to look into for improvements to our process to better assist our clients moving forward.

March 20, 2022

They were very nice and accommodating but not the best with follow up communication. Overall a good experience. More

by dgcrowley53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon
Mar 21, 2022 -

Safford Hyundai of Springfield responded

We're happy to hear that, thank you!

March 03, 2022

Professional and friendly staff. Car was ready when promised. Convenient location. Nice facility. Reasonable price. More

by j.edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay
Mar 08, 2022 -

Safford Hyundai of Springfield responded

We appreciate your feedback, J Edwards. If there is ever anything else that we can assist you with, please feel free to let us know. Thanks again!

March 01, 2022

Excellent service. The stuff are friendly and helpful. Car maintenance and services well done. Thanks More

by 1abaikram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdon
Mar 08, 2022 -

Safford Hyundai of Springfield responded

We're very happy to hear that, thank you!

February 23, 2022

Dealership was very polite and courtesy however the process was extremely too long for one day. Salesman I had was assisting another customer before he was done with me. He didn't provide me with cop More

by rozm569
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 24, 2022 -

Safford Hyundai of Springfield responded

Thank you for taking the time to review your experience with our team here at Safford Hyundai of Springfield. We are very sorry to hear that you were unhappy with the service that you received. This information will be given to our General Manager to look into for improvements to our process to better assist our clients moving forward!

February 23, 2022

Always good service. Clean facility and friendly staff. Worth the trip from Manassas, where there is a closer dealership to my house. More

by iamsle
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 24, 2022 -

Safford Hyundai of Springfield responded

We're so happy to hear that, thank you!

January 31, 2022

Love the service my service agent was very professional and helpful kept me informed with the progress of my vehicle from start to finish. More

by awyatt91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdon
Feb 07, 2022 -

Safford Hyundai of Springfield responded

We're happy to hear that, thank you!

December 25, 2021

The staff at the maintenance services are very friendly and have good customer service. The prices are a little high More

by 1abaikram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdon
Jan 17, 2022 -

Safford Hyundai of Springfield responded

Thank you for your feedback, we really appreciate it! This information has also been given to management to look into.