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Safford Kia Manassas

Manassas, VA

Overview
Employees
Reviews
Vehicles
4.7
1,718 Reviews
The team at Safford Kia Manassas would like to welcome you to our dealership in Manassas, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Manassas, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Manassas count on the high-quality vehicles and services found at Safford Kia Manassas, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,718 reviews

November 26, 2025

Technician had my car sitting there for over 20 minutes while he watched videos on his cell phone, so the experience sucked. More

by Luis.a.rodriguez32
Recommend Dealer
No
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Woods
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Nov 29, 2025 -

Safford Kia Manassas responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Luis. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 26, 2025

I went towards the end of the night and even though it was late the service was excellent More

by Aperugachy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
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Nov 26, 2025 -

Safford Kia Manassas responded

Thanks for sharing your thoughts about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!

November 26, 2025

The tech could not finish one recall job. Could not download the software. Nice car wash at the end. More

by sheisler1va
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee
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Nov 26, 2025 -

Safford Kia Manassas responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 25, 2025

Good communication. Pleasant. Reminded me about my car's state inspection coming due. Thank you very much More

by Elissaly2
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Woods
Report | Print
Nov 26, 2025 -

Safford Kia Manassas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 25, 2025

Pleasant service manager. Service was completed in a timely manner. No issues with the work. The waiting area was pleasant with good amenities. More

by MARSHALCLARKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2025 -

Safford Kia Manassas responded

Thank you for choosing Safford Brown Kia Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 25, 2025

I previously left a review indicating this dealership was poor due primarily to poor communication. The dealership has since responded to my concerns and has rectified the situation. I appreciate the respons More

by ricnow55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The manager owner that called me
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Nov 25, 2025 -

Safford Kia Manassas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Kia Manassas. We look forward to having you as one of our valued customers for many more years to come!

November 25, 2025

Had the best experience purchasing a new car! Mishelle took the time to help us pick out what would be best for us More

by wwcronin224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mishelle Davis
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Nov 25, 2025 -

Safford Kia Manassas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 24, 2025

Very friendly and professional No Ok now youre bugging Dealership was good this robot texter / surveyor not so much More

by leekj625
Recommend Dealer
Yes
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Nov 25, 2025 -

Safford Kia Manassas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Kia Manassas!

November 24, 2025

It’s a very welcoming dealership and Destinee is the best service advisor. She very customer focused, transparent and knowledgeable. I trust her with my dear wife’s Kia SORENTO hybrid’s maintenance and quali More

by Dr. Rez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee at Service 5 star , Michelle Bolden
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Nov 24, 2025 -

Safford Kia Manassas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Kia Manassas to be a positive one. Please don't hesitate to reach out if you need anything else.

November 24, 2025

I would highly recommend buying from them. They are amazing and work very well with you. Marcelo is the best!! Would 100% buy from him again. More

by LUKEWILCOXON2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcelo Munguia
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Nov 24, 2025 -

Safford Kia Manassas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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