Safford Kia Manassas

The service is to busy, I take my car in a month ago with driver side tire low on pressure. They did the recall on the vehicle and add air to tire. They didn't check on why it was losing air. When I toke it driver side tire low on pressure. They did the recall on the vehicle and add air to tire. They didn't check on why it was losing air. When I toke it on for the tire. They find nail in the tire and I would have to pay for the repair. The tire have been losing pressure from day one with vehicle More

John Sasso is amazing. My wife and I adore him and always go to him. He has taken care of us since 2017. He is a man of integrity, family oriented, kind a man, and just the My wife and I adore him and always go to him. He has taken care of us since 2017. He is a man of integrity, family oriented, kind a man, and just the best salesman. I would highly recommend him to everyone. Do reach out to him, you would not regret it. More

I had my tire fixed at Safford Kia under warranty, and they were very professional and courteous and even washed my car! they were very professional and courteous and even washed my car! More

Ali was a wonderful salesperson and was happy to answer all of our questions. The dealership was clean and neat. There were several workers dealing with other customers. Only complaint was I had called sev all of our questions. The dealership was clean and neat. There were several workers dealing with other customers. Only complaint was I had called several times the week before about the vehicle, confirming the price and appointment and interest in the car and when arrived, they didn’t seem to know what was going on. The car was also filthy dirty when shown it. More

Terrible customer service, unprofessional, and I would NEVER recommend this dealership to anyone. If you want to experience mistreatment, not be valued as a customer, and ran out the door, this is the pla NEVER recommend this dealership to anyone. If you want to experience mistreatment, not be valued as a customer, and ran out the door, this is the place to be. More

My first visit to this dealership for service was very good. However, my second visit for service at this dealership was even better. My service technician was friendly and trustworthy. I didn’t have worr good. However, my second visit for service at this dealership was even better. My service technician was friendly and trustworthy. I didn’t have worry about being charged for services that I didn’t need. My car was returned to me clean and all issues were fixed. I experienced minimal wait time. I recommend this dealership to anyone who needs service or maintenance on their Kia. More

I purchased a new Telluride on the first weekend of January 2025. After signing all of the paperwork they realized that they could not find the second key fob. I was promised by the salesperson that January 2025. After signing all of the paperwork they realized that they could not find the second key fob. I was promised by the salesperson that he would follow up and never did. He also lied about being able to have one mailed. I know now that is not technically possible. I spoke with him the following week and reminded him via phone. After three weeks, I left a voice mail and he did not return my call. I decided to visit in-person again. I discovered that the salesperson had left. I spoke to a pair of sales managers while there. While I left with another pledge to follow up after having one of them smirk and shrug at me. I have no faith in them now. I guess I'll need to pay another dealer for a spare key. More

Loved working with Mr. Sasso. He treated us like family and worked with us on everything we needed help with. Really appreciate him. Sasso. He treated us like family and worked with us on everything we needed help with. Really appreciate him. More