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Safford Kia Manassas

Manassas, VA

Overview
Employees
Reviews
Vehicles
4.7
1,718 Reviews
The team at Safford Kia Manassas would like to welcome you to our dealership in Manassas, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Manassas, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Manassas count on the high-quality vehicles and services found at Safford Kia Manassas, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,718 reviews

February 28, 2024

Shakeeb was truly professional and helped me buy my dream car! Excellent customer service and friendly staff. More

by Patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeeb Akbarzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Safford Kia Manassas responded

We are extremely grateful to receive such an outstanding review, Patel! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Shakeeb was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Sincerely, The Team at Safford Brown Kia Manassas

February 26, 2024

The dealership is clean, has a nice waiting area and the employees that I interacted with were friendly and accommodating. I do wish there were more Tellurides on the lot, but I guess that’s the way car buy More

by chelryn4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeeb Akbarzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duval Cassell, Jan-Michael Hightower, Timothy Duckett
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Mar 05, 2024 -

Safford Kia Manassas responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss this issue in greater detail. Sincerely, The Team at Safford Brown Kia Manassas

February 26, 2024

Service took a little while but my car had some real issues and in the end everything was taken care off and I have no complaints. More

by MROTHWELL85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael , Michelle Bolden
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Mar 05, 2024 -

Safford Kia Manassas responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

February 25, 2024

Great service! Everything was done perfectly and we couldn't be happier with the results. More

by DANIELLEMARIE5673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Bolden
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Feb 29, 2024 -

Safford Kia Manassas responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Danielle. Sincerely, The Team at Safford Brown Kia Manassas

February 24, 2024

Excellent customer service and very friendly staff. Good place to relax and wait or place to work while waiting. More

by LUCYBEATY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Bolden
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Feb 29, 2024 -

Safford Kia Manassas responded

Thank you for visiting our service department and for leaving the kind words, Lucy. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas

February 23, 2024

John Sasso and Bryant McGaughy where very professional, knowledgeable and helpful completing the sales process and transaction. More

by LOUISZECCA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sasso, Jan-Michael Hightower
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Feb 28, 2024 -

Safford Kia Manassas responded

Thank you so much for taking the time to share your feedback with us, Louis! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

February 22, 2024

Very good customer service. Friendly staff,, car was promptly serviced and work was very well done. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Safford Kia Manassas responded

We cannot thank you enough for this glowing review of our service center, Steve! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas

February 22, 2024

excellent service I'm very please thank you for your help in my oil change in my car I will be back for other services they sugest I need for my cat. More

by JMATOSVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
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Feb 27, 2024 -

Safford Kia Manassas responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Team at Safford Brown Kia Manassas

February 22, 2024

Michelle in the service center was very helpful. She communicated regularly and promptly, keeping me up to date with the status of my Sorento. More

by NIKKIS3LMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
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Feb 27, 2024 -

Safford Kia Manassas responded

Thanks for your awesome review, Nikki! We're very happy to hear that Michelle was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

February 22, 2024

There was More than one customer waiting for their cars to be serviced. I am all about customer service . only 1 person asked if we wanted coffee or water or how we were doing. If we needed anything. Most More

by CUTELADY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
Report | Print
Feb 28, 2024 -

Safford Kia Manassas responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The Team at Safford Brown Kia Manassas

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